Writing stories, reading, sport, dance, travel
Dana Bykova
Fort Lauderdale
Summary
Organized and detail-oriented Office Assistant with strong multitasking and communication skills. Experienced in managing schedules, handling customer interactions, maintaining records, and supporting daily administrative operations in fast-paced environments. Quick learner with a positive attitude, proficient Microsoft Office and committed to improving office efficiency and team productivity.
Overview
2
2
years of professional experience
22
22
years of post-secondary education
3
3
Languages
Work History
Cashier, Produce Clerk
Publix
08.2024 - 12.2025
- Processed high-volume transactions while maintaining accurate financial records and balancing cash drawer.
- Verified pricing and ensured data accuracy in point-of-sale system.
- Built productive working relationships with team members to support workflow.
- Supported customer loyalty program sign-ups and updated customer information in the system.
- Followed company procedures and maintained high organizational standards.
- Coordinated stock organization to ensure efficient access to materials.
Cashier, Barista
ARI bakery
05.2025 - 08.2025
- Provided professional customer support in person and over the phone, answering inquiries and assisting with order placement.
- Completed daily administrative paperwork including sales reports and inventory tracking logs.
- Monitored inventory levels and restocked supplies to ensure uninterrupted workflow.
- Followed established procedures and safety standards in a fast-paced environment.
- Quickly learned new systems, processes, and company policies.
Team Member
Croissan Time
11.2023 - 05.2024
- Delivered professional client support via in-person and phone communication.
- Coordinated with team members.
- Handled daily transactions, maintained accurate records, and balanced reports.
- Maintained a clean and organized work area.
- Assisted clients with inquiries, scheduling, and service request.
- Monitored inventory levels and coordinated supply restocking.
- Resolved client concerns professionally while maintaining company standards.
- Served as first point of contact, creating a welcoming and professional environment.
Education
Certificate of Business Writing - Business
Coursera
US 05.2001 -
Advanced English - English Language And Literature
Dana Education Centre
Ashgabat, TurkmenistanHigh School Diploma -
School Number 36
Ashgabat, TurkmenistanTraining Course For Managment And Personal Development - Managment
USAID
Ashgabat, TurkmenistanSkills
Customer service
Product restocking
File maintenance
Microsoft Word
Microsoft Excel
Printing, scanning, and copying
Positive attitude
Mail handling
Event preparation
Verbal communication
Scheduling
File organization
Dedicated team player
Cash HandlingCleaningHeavy LiftingTeamwork and CollaborationSafety understandingProduct KnowledgeGoal Setting and AchievementProblem-SolvingContinuous DevelopmentCreativity and InnovationPositive AttitudeDecision-making capabilitiesComputer SkillsCoffee baristaBoba baristaInterests
Timeline
Cashier, Barista
ARI bakery
05.2025 - 08.2025
Cashier, Produce Clerk
Publix
08.2024 - 12.2025
Team Member
Croissan Time
11.2023 - 05.2024
Certificate of Business Writing - Business
Coursera
05.2001 -
High School Diploma -
School Number 36
Training Course For Managment And Personal Development - Managment
USAID
Advanced English - English Language And Literature
Dana Education Centre