Summary
Overview
Work History
Education
Skills
Awards
Timeline
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DANA CASWELL

Breaux Bridge,LA

Summary

Experienced and dependable professional with a proven track record of reliability, positivity, and compassion. Eager to secure a role where strong interpersonal and organizational skills can be leveraged. With 20 years of industry experience, committed to contributing expertise and embracing new challenges to reach full professional potential.

Overview

25
25
years of professional experience

Work History

Payroll Clerk

Camping World
06.2021 - 04.2024
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.

Office Manager

Fun in the Sun RV Repair LLC
01.2011 - 06.2021
  • Obtained business license & proper insurance for mobile RV service
  • Created Sales Tax accounts per multiple parishes via Dept of Revenue website
  • Data entry into QuickBooks of invoices, payments & receipts
  • Processed Payroll, Payroll Taxes & processed & paid Sales Taxes
  • Reconciling of monthly bank statements, balancing of weekly deposits
  • Answered phone calls to schedule Service calls & dispatch to Tech's.

Accounting Clerk

Tax Services
01.2005 - 01.2011
  • Answered phones, filing, faxing, greeting customers, all aspects of bookkeeping
  • Set up business filings online as well as state & local licensing for all new clients
  • Called newly established companies to pitch & schedule sales appointment.

Team Member

Cingular Wireless
01.1999 - 01.2005
  • Team Leader for Cingular's largest account and parent company, SBC
  • Single Point of Contact for SBC Executives and Directors
  • Answered que calls while processing daily emails
  • Activations, rate plan analysis per team's rate plan changes
  • Personally, handled troubleshooting issues of Executives/Directors of SBC.

Education

Northside High
Lafayette, La

EKG / TELEMETRY Tech -

Acadian Career College
Lafayette, LA
2005

Skills

  • 10-KEY BY TOUCH
  • TYPING 55 WPM
  • QUICKBOOKS
  • EXCEL/WORD/POWERPOINT
  • SALES TAX
  • PAYROLL/PAYROLL TAXES
  • SELF STARTER
  • PROBLEM SOLVER
  • BOOKKEEPING (all aspects)
  • DRAKE SOFTWARE
  • TAX RETURN PROCESSING
  • DATA ENTRY
  • SPREADSHEETS
  • TEAM PLAYER
  • CUSTOMER SERVICE SKILLS

Awards

  • OUTSTANDING CUSTOMER SERVICE AWARD FOR 3 CONSECUTIVE YEARS
  • AWARDED BEST TEAM PLAYER
  • RECEIPANT OF NEW INVENTION AWARD FOR CREATING NEW COLOR-CODED FILING SYSTEM

Timeline

Payroll Clerk

Camping World
06.2021 - 04.2024

Office Manager

Fun in the Sun RV Repair LLC
01.2011 - 06.2021

Accounting Clerk

Tax Services
01.2005 - 01.2011

Team Member

Cingular Wireless
01.1999 - 01.2005

Northside High

EKG / TELEMETRY Tech -

Acadian Career College

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DANA CASWELL