Dana Cavagnaro
Plympton,MA
Summary
Hardworking shift supervisor focused on team needs, aiming to increase the value of the work place through excellent leadership. Detail-oriented, with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Superior work ethic combined with resourceful and upbeat nature.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Allied Universal Security Services
09.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Recorded incident reports with detailed accounts of occurrences.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
Security Officer
Allied Universal Security Services, Harvard Pilgrim Corporate
03.2020 - 09.2021
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Reported irregularities such as fire and safety hazards to maintenance.
- Reported suspicious activities and persons to law enforcement.
Cook
Not Your Average Joe's
06.2015 - 03.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
Prep Cook
Stone Hearth Pizza
01.2011 - 05.2015
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Education
High school diploma and GED - Carpentry
Limestone High School
Limestone, ME05.2007
Skills
- Emergency Management
- Operations Management
- Customer-Oriented
- Leadership, Training and Mentoring
- Communicates clearly and effectively
- Reliable in carrying out responsibilities
- OSHA certified
- Teamwork and Collaboration
Certification
- First Aid/CPR/AED Certified JUL 2021 - Present
- Blood Borne Pathogen Certified APR 2021 - Present
- Anti-Terrorism Certified APR 2021 - Present
- Bomb Threats Certified APR 2021 - Present
- Media Management Certified APR 2021 - Present
Timeline
Shift Supervisor
Allied Universal Security Services
09.2021 - Current
Security Officer
Allied Universal Security Services, Harvard Pilgrim Corporate
03.2020 - 09.2021
Cook
Not Your Average Joe's
06.2015 - 03.2021
Prep Cook
Stone Hearth Pizza
01.2011 - 05.2015
High school diploma and GED - Carpentry
Limestone High School