Jeff Celestin
Shift supervisor
15 Park AVE APT C302 Spring Valley,New York
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Being a in the Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Highly motivated
Being a Firefighter with in-depth knowledge of safely suppressing fires. Offering 13 years of experience in efficiently responding to fire alarms. I also have held multiple position, within my Firehouse company. Such as being the president for five years, being vice president for four years also being the chairman of the board of directors. For example, I was also in charge of multiple committees within the Firehouse, such as the fundraising committee, our bylaw committee, and our OSHA committee.
Overview
13
13
years of professional experience
Work History
Shift Supervisor
Allied Universal Security Services
09.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Conducted regular patrols of facility to detect and deter security threats.
Parks and Recreation Employee
Town Of Ramapo
09.2017 - Current
- Followed instructions from supervisor regarding daily job tasks and duties.
- Maintained good knowledge of park amenities and rules .
- Removed trash and recyclables and disposed of items in proper receptacles.
- Performed planting, watering, mulching, and edging of lawns.
- Safely and effectively handled wide range of cleaning products and solutions.
- Maintained landscaping of the parks.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Maintained grounds by trimming, weeding, and general clean-up.
- Operated landscaping equipment with focus on safety and machine longevity.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability in the parks.
- Cultivated and replanted trees and plants to maintain Parks areas.
Volunteer Fireman
Spring Valley Hook & Ladder Co. #1
03.2011 - Current
- Assisted with regular maintenance of firefighting equipment.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
- Prepared incident reports detailing personnel, location and results of each call.
- Effectively supported fire suppression by setting up and maintaining water supply lines.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
- Conducted fire drills and trained new recruits in use of firefighting equipment.
- Evaluated areas after containing fires to identify and suppress hot spots.
- Diagnosed and located hazardous materials and other sources of fires.
Weekend Road Supervisor
Transdev North America Inc
06.2018 - 07.2021
- Worked closely with personnel, customers, and contractors to resolve problems.
- Motivated workers to exceptional performance through implementation of new strategies.
- oversee route changes or additions due to inclement weather conditions, road closings or similar occurrences
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Flooring Sales Associate
Lowe's Home Improvement
03.2018 - 11.2020
- Assisted customers with selecting appropriate floor types and styles.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Demonstrated features of different floor options and overcame objections with knowledgeable responses.
- Discussed pricing, additional charges and payment plans during sales process.
Court Officers
Town Of Ramapo Justice Court
12.2018 - 07.2020
- Escorted jurors, visitors and prisoners in courtroom and in hidden areas.
- Screened persons entering courthouse using magnetometers, x-ray machines and other devices to collect and retain unauthorized firearms and other contraband.
- Maintained order in courtroom during trial and guarded jury from outside contact.
- Maintained courtroom facilities, evidence and calendars.
- Patrolled court building and grounds and checked visitors and packages at entrances.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Warehouse Worker/Warehouse Package Handler
UPS Warehouse
08.2016 - 10.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Freelance Landscaper
All Star Landscaping Inc
03.2017 - 07.2017
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Lead Supervisor
Palisade Climb Adventure Ropes Course
12.2012 - 09.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Coordinated supervisory assignments to maintain strong front-line leadership over the Ropes Course operations.
Cashier/Cook/stock
Wendy's
02.2011 - 12.2012
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
Education
No Degree - Tv And Radio Production in Media
Rockland Community College
145 College Rd, Suffern, NY 1090106.2015
High School Diploma -
Spring Valley High School
361 NY-59, Spring Valley, NY 1097706.2012
Skills
- Inventory Control
- Schedule Management
- Customer-Oriented
- Safety Understanding
- Staff Management
- Strategic Planning
- Safety Awareness
- Conflict Resolution Techniques
- Team Collaboration and Leadership
- Policy and Procedure Enforcement
- Superb Surveillance Skills
- Dispatch
- Security Procedures Knowledge
- Security Operations Experience
- CCTV Monitoring
- Patrolling
- First Aid Certified
- Reporting Skills
- Emergency Response
- Complex Problem-Solving
- Emergency Management
- Relationship Building and Management
- English Fluency
- Haitian Creole Fluency
- Fire Alarm Response
- Firefighting
- Fire Prevention
- Budget Management
- Emergency Response Procedures
- Public Safety and Security
- Fire Service
Timeline
Shift Supervisor
Allied Universal Security Services
09.2021 - Current
Court Officers
Town Of Ramapo Justice Court
12.2018 - 07.2020
Weekend Road Supervisor
Transdev North America Inc
06.2018 - 07.2021
Flooring Sales Associate
Lowe's Home Improvement
03.2018 - 11.2020
Parks and Recreation Employee
Town Of Ramapo
09.2017 - Current
Freelance Landscaper
All Star Landscaping Inc
03.2017 - 07.2017
Warehouse Worker/Warehouse Package Handler
UPS Warehouse
08.2016 - 10.2018
Lead Supervisor
Palisade Climb Adventure Ropes Course
12.2012 - 09.2016
Volunteer Fireman
Spring Valley Hook & Ladder Co. #1
03.2011 - Current
Cashier/Cook/stock
Wendy's
02.2011 - 12.2012
No Degree - Tv And Radio Production in Media
Rockland Community College
High School Diploma -
Spring Valley High School
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