Dana Charlot

Provided emergency care to 700+ detainees by responding promptly to medical emergencies within facility.

• Promoted a safe environment for both staff and detainees by adhering to institutional policies regarding contraband control, safety measures, and crisis intervention techniques.
• Educated detainees about their health conditions and self-care routines for better disease management.
• Prevented potential health crises by conducting thorough screenings during intake processes for new detainees.
• Administered medications and treatment to detainees and monitored responses.
• Evaluated detainees’ histories, complaints, and current symptoms.

• Contributed to positive patient experiences by addressing concerns proactively and working toward resolutions efficiently.
• Participated in quality improvement initiatives, identifying areas for potential enhancement and implementing changes that led to more efficient workflows.
• Upheld strict confidentiality standards when handling sensitive patient information to ensure privacy rights were protected.
• Enhanced patient care by providing compassionate and efficient support in a Med-Surg setting.
• Administered controlled narcotics, inserted IVs, and performed catheterizations.
• Collaborated with interdisciplinary team of healthcare and social service providers to address 7 patients' needs through effective intervention and care planning.

• Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.
• Educated patients, families and caregivers about conditions and treatments.
• Coordinated 20+ referrals daily to specialists or external healthcare providers when necessary for specialized care.
• Monitored vital signs regularly to track patient progress and respond promptly to any changes or abnormalities.
• Built meaningful relationships with patients and families for optimal care.
• Assisted physicians during examinations and procedures, providing expert clinical support as needed.
• Managed inventory of medical supplies, maintaining adequate stock levels while minimizing waste.
• Safeguarded patient privacy by strictly adhering to HIPAA regulations when managing personal health information.
• Maintained detailed records and documentation related to prior authorization requests, ensuring accurate tracking and reporting for both internal and external stakeholders.

• Contributed to positive patient experiences by addressing concerns proactively and working toward resolutions efficiently.
• Participated in quality improvement initiatives, identifying areas for potential enhancement and implementing changes that led to more efficient workflows.
• Upheld strict confidentiality standards when handling sensitive patient information to ensure privacy rights were protected.
• Enhanced patient care by providing compassionate and efficient support in a Med-Surg setting.
• Administered controlled narcotics, inserted IVs, and performed catheterizations.
• Collaborated with interdisciplinary team of healthcare and social service providers to address 7 patients' needs through effective intervention and care planning.