Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer Experience
Generic

Dana Noelle Cruz

Edinburg

Summary

Dynamic professional with a proven track record in problem-solving, critical thinking, and effective communication. Recognized for fostering team collaboration and adapting to evolving needs while leveraging analytical skills to implement innovative solutions that drive success. Highly organized and dependable, adept at managing multiple priorities with a positive attitude and a strong commitment to quality. Recognized for a proactive approach that embraces added responsibilities and brings a fresh perspective to every challenge.

Overview

7
7
years of professional experience

Work History

Intern

San Antonio Bar Association
07.2025 - 08.2025
  • Processed payment via phone/check
  • Organized records on management system
  • handled mail with updated information
  • organized client information on system with updates
  • regularly handled individual and firm matters via phone
  • followed up with clients regarding payments
  • regularly communicated with office personnel to achieve common goals
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.


Umpire

Texas Association of Sports Officials
01.2022 - 05.2025
  • Effectively worked with co – officials to officiate baseball games for Middle Schools and High Schools across the Rio Grande Valley
  • Gained continuous knowledge of game management, rules, and complex situations within baseball

Umpire

West Coast League
05.2024 - 08.2024
  • Gained collegiate level umpiring experience
  • Effectively practiced rules, footwork, and game management
  • Gained extensive experience in managing situations regarding General Managers of teams
  • Practiced NCAA rules while also simultaneously studying the Official Rules of Major League Baseball
  • Gained experience in continuous travel and how to effectively manage city to city travel

Sales Associate

Sephora
09.2023 - 05.2024
  • Became well versed in managing different clientele
  • Practiced being able to diffuse situations with multitudes of clients
  • Handled POS System, cash, various forms of payment
  • Organized, cleaned, restocked and replenished items in the stockroom and sales floor
  • Promoted company credit card and informed clients of multiple benefits that the card offered
  • Routinely preformed skin analysis for clients
  • Demonstrated what makeup and skincare products/devices were for and how they are used

Customer Service Representative

HEB
09.2018 - 06.2022
  • Learned how to communicate with / manage teams to achieve common goals
  • Efficiently and effectively worked through fast paced environment while focusing on providing superior customer service and upholding company’s core values
  • Answered product related questions for customers and offered additional or alternative products
  • Attention to detail to maintain company performance
  • Processed customer transactions
  • Collected cash, checks, and other forms of payment from customers and processed change for cash transactions
  • Engaged in building positive relationships with customers that ensured customer satisfaction
  • Prepped products for use in demonstrations
  • Stocked, staged, and replenished products and supplies throughout the store
  • Assisted customers in locating merchandise and gave additional information on products

Education

Bachelor of Arts - Major: Criminal Justice, Minor: English

University of Texas Rio Grande Valley
Edinburg, Texas
08-2025

High School Diploma -

Edinburg High School
Edinburg, Texas
06.2018

Skills

  • Strong focus on accuracy
  • Analytical problem solver
  • Highly and quickly adaptable
  • Spanish language proficiency
  • Skilled at adapting to rapid changes
  • Effective multitasking and organizational strategies
  • Computer skills (Excel, Microsoft)
  • Excellent in collaborative teamwork
  • Professional telephone communication
  • File system management
  • Strong written and verbal communication skills
  • Consistent reliability

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Intern

San Antonio Bar Association
07.2025 - 08.2025

Umpire

West Coast League
05.2024 - 08.2024

Sales Associate

Sephora
09.2023 - 05.2024

Umpire

Texas Association of Sports Officials
01.2022 - 05.2025

Customer Service Representative

HEB
09.2018 - 06.2022

Bachelor of Arts - Major: Criminal Justice, Minor: English

University of Texas Rio Grande Valley

High School Diploma -

Edinburg High School

Volunteer Experience

  • High School Mock Trial Assistant Coach: 2018-2023
  • Laurie P Andrews Animal Shelter: March - September 2023
  • Wounded Warrior Umpire Academy Umpire Instructor: June 2025
  • San Antonio Bar Association Gala: September 2025

Similar Profiles

CREATE PROFILE