Luis Irizarry
Zephyrhills,FL
Summary
Operations professional poised to bring value to dynamic team. Leveraged past experiences to improve workflow and operational efficiency while maintaining high standards. Known for collaborative approach and adaptability, consistently delivering results under changing conditions. Proficient in process improvement and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disney College Program Intern (Parking Operations)
The Walt Disney Company
01.2025 - 06.2025
- Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Utilized problem-solving skills to address complex guest inquiries or situations, resulting in satisfactory outcomes for both parties.
- Handled cash transactions accurately while adhering to strict financial policies in order to maintain trustworthiness within the program environment.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Managed traffic flow, directed guests to available parking spots, and coordinated with security and transportation teams to ensure efficient parking operations.
- Operated courtesy trams safely across large guest parking areas, transporting thousands of guests daily while delivering scripted safety and entertainment spiels.
Signal Operations Support Specialist (25U)
US Army Reserve
08.2022 - Current
- Maintained signal support systems and provided technical advice to commanders, staff and subordinates.
- Installed and employed signal support systems and terminal devices for battlefield situations.
- Identified issues and initiated troubleshooting methods for signal support services, including radio, wire and battlefield automated systems.
- Built, calibrated and maintained electrical instruments used in design development processes.
- Used computers to control and monitor network status during battlefield operations.
Line Cook
Teriyaki Madness
03.2021 - 08.2022
- Adhered to portion controls and presentation specifications.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared wok tossed dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
Associate of Science - General Business
Houston Community College
Houston, TX05.2027
Radio Communications And Information Technology
Army Signal School
05.2023
High School Diploma -
Obra D Tompkins High School
05.2022
Skills
- Strong focus on accuracy
- Signal support systems deployment
- Technical troubleshooting
- Kitchen operations management
- Innovative recipe formulation
- Leadership qualities
- Strong teamwork
- Tram driving operations and safety procedures
- Radio communication protocol
- Crowd and traffic management
- Public speaking
- Money handling
- Customer service
Certification
- Security Clearance
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Disney College Program Intern (Parking Operations)
The Walt Disney Company
01.2025 - 06.2025
Signal Operations Support Specialist (25U)
US Army Reserve
08.2022 - Current
Line Cook
Teriyaki Madness
03.2021 - 08.2022
Radio Communications And Information Technology
Army Signal School
High School Diploma -
Obra D Tompkins High School
Associate of Science - General Business
Houston Community College
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