Katiria M. Rivera Meléndez
Odessa,TX
Summary
Dynamic and motivated professional with a strong interest in business administration, eager to gain practical experience in the field. Equipped with a solid academic background and transferable skills, ready to tackle challenges and contribute effectively to a team environment. A commitment to continuous learning and professional growth ensures adaptability and readiness to support organizational goals. Seeking an opportunity to leverage enthusiasm and dedication in a collaborative workplace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Disney College Program Intern
The Walt Disney Company
Lake Buena Vista, FL
08.2024 - 07.2025
- Resolved guest concerns or complaints professionally and expediently, upholding Disney's commitment to excellent service standards.
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Utilized problem-solving skills to address complex guest inquiries or situations, resulting in satisfactory outcomes for both parties.
- Operated cash register for cash, credit card and mobiles transactions with excellent accuracy levels.
- Demonstrated versatility by adapting quickly to various roles in food service environment high-volume environments at Pizzafari (Animal Kingdom) and Pinocchio’s Village Haus (Magic Kingdom).
Administrative Support Intern
Empresa Municipal Area Recreativa Hotel Media Luna (Municipal Company Recreational Area Hotel Media Luna)
Comerio, PR
02.2024 - 03.2025
- Provided administrative support through phone and email communication with staff and clients.
- Scanned, filed, and organized contracts and facility regulations ensuring accuracy and compliance.
- Reviewed and submitted official tax documentation (W-2 and Form 480) with attention to detail.
- Maintained accurate document organization systems to support efficient office operations.
Education
Bachelor's Degree of Business Administration - Human Resources Management
University of Puerto Rico, Río Piedras Campus
San Juan, PR05-2025
High School Diploma -
Escuela Superior Montessori Juana Colón
Comerío, PR 06.2018
Skills
- Proficient in Microsoft Office Suite
- Strong organizational skills
- Ability to efficiently analyze and interpret data
- Problem-solving skills
- Fluent in Spanish (written and spoken)
- Basic knowledge in English (written and spoken)
- Strong teamwork
- Fast learner
- Adaptability and flexibility
- Customer service
Certification
- Certified Disney Program, The Walt Disney World Resort - 2024-2025
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Disney College Program Intern
The Walt Disney Company
08.2024 - 07.2025
Administrative Support Intern
Empresa Municipal Area Recreativa Hotel Media Luna (Municipal Company Recreational Area Hotel Media Luna)
02.2024 - 03.2025
Bachelor's Degree of Business Administration - Human Resources Management
University of Puerto Rico, Río Piedras Campus
High School Diploma -
Escuela Superior Montessori Juana Colón