Katiria M. Rivera Meléndez
Odessa,TX
Summary
Dynamic and motivated professional with a strong interest in business administration, eager to gain practical experience in the field. Equipped with a solid academic background and transferable skills, ready to tackle challenges and contribute effectively to a team environment. A commitment to continuous learning and professional growth ensures adaptability and readiness to support organizational goals. Seeking an opportunity to leverage enthusiasm and dedication in a collaborative workplace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Disney College Program Intern
The Walt Disney Company
08.2024 - 07.2025
- Resolved guest concerns or complaints professionally and expediently, upholding Disney's commitment to excellent service standards.
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Utilized problem-solving skills to address complex guest inquiries or situations, resulting in satisfactory outcomes for both parties.
- Operated cash register for cash, credit card and mobiles transactions with excellent accuracy levels.
- Demonstrated versatility by adapting quickly to various roles in food service environment high-volume environments at Pizzafari (Animal Kingdom) and Pinocchio’s Village Haus (Magic Kingdom).
Administrative Support Intern
Empresa Municipal Area Recreativa Hotel Media Luna (Municipal Company Recreational Area Hotel Media Luna)
02.2024 - 03.2025
- Provided administrative support through phone and email communication with staff and clients.
- Scanned, filed, and organized contracts and facility regulations ensuring accuracy and compliance.
- Reviewed and submitted official tax documentation (W-2 and Form 480) with attention to detail.
- Maintained accurate document organization systems to support efficient office operations.
Education
Bachelor's Degree of Business Administration - Human Resources Management
University of Puerto Rico, Río Piedras Campus
San Juan, PR05-2025
High School Diploma -
Escuela Superior Montessori Juana Colón
Comerío, PR 06.2018
Skills
- Proficient in Microsoft Office Suite
- Strong organizational skills
- Ability to efficiently analyze and interpret data
- Problem-solving skills
- Fluent in Spanish (written and spoken)
- Basic knowledge in English (written and spoken)
- Strong teamwork
- Fast learner
- Adaptability and flexibility
- Customer service
Certification
- Certified Disney Program, The Walt Disney World Resort - 2024-2025
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Disney College Program Intern
The Walt Disney Company
08.2024 - 07.2025
Administrative Support Intern
Empresa Municipal Area Recreativa Hotel Media Luna (Municipal Company Recreational Area Hotel Media Luna)
02.2024 - 03.2025
Bachelor's Degree of Business Administration - Human Resources Management
University of Puerto Rico, Río Piedras Campus
High School Diploma -
Escuela Superior Montessori Juana Colón
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