Madison Dominicci
Farmingdale
Summary
Experienced with customer service, sales techniques, and product knowledge. Track record of maintaining organized inventory and supporting team goals.
Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Disney College Program Intern
Walt Disney World Company
01.2025 - 05.2025
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Contributed to increased merchandise sales by showcasing products, offering recommendations, and processing transactions efficiently.
- Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
- Collaborated with team members to maintain cleanliness and organization of various areas within the park.
- Demonstrated knowledge of park attractions, amenities, and services to provide accurate information to guests upon inquiry.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Remained flexible with scheduling demands, accommodating changes as needed during peak periods or special events.
Restaurant Hostess
Applebee's Grill + Bar
07.2024 - 12.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Retail Sales Associate
Old Navy, Gap
04.2024 - 07.2024
- Greeted customers and provided outstanding customer service.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Maintained a clean and organized dressing room environment, ensuring a positive shopping experience for customers.
Front End Associate
Giuntas Meat Farm
07.2023 - 03.2024
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked self check out lanes; assisted customers as needed during their transactions.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Retail Sales Associate
Home Goods
05.2021 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Cashier (Seasonal Position)
Starkies Brothers Garden Center
07.2020 - 12.2020
- Greeted all customers
- Collected payment for customer purchases.
- Processed cash register transactions by inputting product costs and giving back change.
- Bagged and packaged customer orders and purchases.
- Returned non-purchased products to shelves and performed general merchandising functions.
- Adhered to all cash handling policies and procedures.
Education
Business Communication
Farmingdale State College
Farmingdale, NY05-2026
Associate of Arts - Media & Communications
Nassau Community College
Garden City, NY12.2023
Regents Diploma - undefined
Farmingdale High School
06.2021
Skills
- Microsoft Office Suite
- Customer service
- Teamwork and collaboration
- Time management
- Social media
- Communication
- Creative and resourceful
- Dependable
- Quick learner
- Multitasking and organization
Timeline
Disney College Program Intern
Walt Disney World Company
01.2025 - 05.2025
Restaurant Hostess
Applebee's Grill + Bar
07.2024 - 12.2024
Retail Sales Associate
Old Navy, Gap
04.2024 - 07.2024
Front End Associate
Giuntas Meat Farm
07.2023 - 03.2024
Retail Sales Associate
Home Goods
05.2021 - 06.2023
Cashier (Seasonal Position)
Starkies Brothers Garden Center
07.2020 - 12.2020
Regents Diploma - undefined
Farmingdale High School
Business Communication
Farmingdale State College
Associate of Arts - Media & Communications
Nassau Community College
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