Motivated and reliable professional with experience in HR, recruitment, and customer service. Skilled in working with people, managing multiple tasks, and creating a positive team environment. Strong organizational and communication abilities, with a focus on empathy and problem-solving. Quick to learn and adapt in fast-paced settings, always ready to support both team and customers.
Overview
6
6
years of professional experience
Work History
HR Manager
WTK Freight Inc
Rolling Meadows, Illinois
03.2025 - 08.2025
Recruited new truck drivers through platforms such as Facebook, Craigslist, Tenstreet, and others
Managed the full recruitment and onboarding process, including interviews, document collection, and orientation
Verified all driver documents for accuracy and DOT compliance; ensured complete and organized driver files
Prepared truck document folders with all required paperwork for new hires
Scheduled drug tests and reviewed driver records, including MVR, DAC, and PSP reports
Conducted background checks, including employment history verification and criminal record screening
Maintained and regularly updated driver documents to meet safety and legal standards
Handled daily HR and administrative tasks related to drivers and fleet support
HR Coordinator
Universe Carrier
Huntley, IL
01.2024 - Current
Find truck drivers, conversations with applicants and inform them about position details, including working conditions, benefits and duties.
Reviews MVR's, PSP's, background checks, Drug Tests checks and pre-employment
verification.
Conduct interview and check documents (CDL, DL)
Explanation and Sign contracts/ Orientation with new Drivers/Owners Operators
Conduct new employee orientation on company policies and procedures. Verify all
agreements for signatures and collect copies of required documents.
Organize and maintain personnel records in all company systems (Spreadsheets).
Assist billing department by providing updated employee information (e.g. onboarding,
trainings program, lease/owners deductions, salary changing, long vacation, termination).
Responsible for day-to-day organizational support, working at the reception, assisting
drivers or office workers with various issues
Send informative or necessary emails/text messages on various occasions
Seasonal Sales Associate
Victoria's Secret & PINK
Schaumburg, Illinois
10.2023 - 12.2023
Assisted customers with product selection and sizing
Provided friendly and personalized customer service
Restocked shelves and organized merchandise on the sales floor
Maintained clean and visually appealing displays
Customer Service Associate
Montrose Market
Mount Prospect, Illinois
08.2023 - 10.2023
Restocked shelves and organized store products
Assisted customers with questions and product location
Checked expiration dates and rotated inventory
Maintained a clean and safe store environment.
Provided friendly and efficient customer service.
Assistant Manager
Salad Story
Warsaw, PL
10.2019 - 06.2023
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality and conformance.
Interviewed prospective employees and provided input to HR on hiring decisions.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Managed daily cash intake by counting out registers and tabulating profits.