Dana Deas
Philadelphia,US
Summary
Professional looking to secure a challenging and responsible position that will allow me to utilize my knowledge to reach my growth potential.
Overview
21
21
years of professional experience
Work History
Patient Scheduler
Main Line Health
Philadelphia, Pennsylvania
04.2024 - 02.2025
- Communicated effectively with patients regarding appointment details, preparation instructions, and follow-up care.
- Managed waiting lists for appointments, ensuring urgent cases were prioritized.
- Served as a liaison between physicians, staff, and other healthcare providers.
Patient Service Representative
Main Line Health
Media, Pennsylvania
10.2023 - 04.2024
- Responded promptly to emails from patients regarding appointment changes or cancellations.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Supported emergency department registration during peak times, ensuring rapid patient processing.
Direct Care Worker (home Health Aid)
Wyncote Wellness
Wyncote, US
05.2017 - 03.2023
- Assisted individuals with their daily living, provide safety and comfort for them
- Assist with basic task such as bathing, dressing, grooming, eating and dispensing medication
- Assist with food preparation and preparing meals
Patient Service Representative
Good Shepherd Rehabilitation
Philadelphia, US
05.2022 - 02.2023
- Interact with customers by check in and check out
- Scheduling patients for next appointments
- Verify insurance, calling doctors offices faxing and scanning
- Assist when necessary the therapist
- Stocking inventory and disinfecting the gym and equipment
Pharmacy Technician
Pharm Pro
Philadelphia, US
12.2017 - 05.2018
- Performed data entry of prescription information requested by Physicians
- Filled and dispensed medications, sorting medications to be shipped out the nursing facilities
- Processed medication and supplies and conducted weekly inventory counts
Pharmacy Technician
Cigna
Horsham, US
05.2014 - 02.2016
- Manages the Pre-packaging of bulk medications
- Maintains performance metrics regarding accuracy, and volume processing prescriptions
- Actively listens to team leaders throughout the day following directives as needed
- Identifies and selects the correct medications and strength
- Manage the determination of the correct quantity and days' supply
- Manage the Selection of the appropriate doctor and updates of information
- Enters appropriate directions as stated on the prescription and in accordance with Cigna Home Delivery Pharmacy policies and procedures
- Manages the establishment of orders using forms and orders received from customers
- Manages access to confidential materials and ensure discretion when handling
Clinical Coordinator
Catamaran
Philadelphia, US
10.2012 - 05.2014
- Provided support to Clinical Managers to help ensure superior account management with focus on client retention/satisfaction and trend management
- Managed the administration and fulfilment of specific clinical programs
- Managed established reports and coordination of needed mailings
- Supported of the academic detailing program by generating, compiling, organizing and orchestration of materials between academic detailers and Clinical Manager
- Performed utilization and cost analyses to be used for client meetings outcomes analysis and sales presentations
- Assisted in the development and implementation of new clinical programs
- Assisted in the development of presentation material for client meetings, sales presentations
Traveling Pharmacy Technician
Asereth Medical Services
Pasadena, US
02.2012 - 06.2012
- Received and process prescription requests submitted by Physicians
- Dispensed pre-packaged medications to worker compensation and personal injury patients in a medical office setting
- Ensured effective communication between the Physicians and Patients
- Travelled to several offices in the Tri-State area to perform administrative duties such as billing for worker's compensation & personal injury clients
- Processed and ordered medication and supplies and conducted weekly inventory counts
Pharmacy Technician
Rite Aid Corporation
Philadelphia, US
08.2004 - 07.2011
- Performed data entry of prescription information including, patient search, prescribe search, drug selection, prescription interpretation & entry, insurance billing and basic problem resolution
- Accepted customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices
- Retrieved the appropriate medication from inventory where permitted by state law
- Completed all paperwork related to filling prescriptions and entered customer and prescription data into the computer system where permitted by law
Education
Associate Degree - Healthcare Information Technology
Pierce College
Diploma - Pharmacy Technician
Harrison Career Institute
Philadelphia, PA, USDiploma - Cosmetology
Empire Beauty School
Diploma -
Edward Bok Area Vocation Technical High School
Philadelphia, PA, USSkills
- Pharmacy Technician Experience
- Medical Office Experience
- Workers' Compensation
- Insurance Verification
- Medical Billing
- Medical Scheduling
Personal Information
Authorized To Work: US
Timeline
Patient Scheduler
Main Line Health
04.2024 - 02.2025
Patient Service Representative
Main Line Health
10.2023 - 04.2024
Patient Service Representative
Good Shepherd Rehabilitation
05.2022 - 02.2023
Pharmacy Technician
Pharm Pro
12.2017 - 05.2018
Direct Care Worker (home Health Aid)
Wyncote Wellness
05.2017 - 03.2023
Pharmacy Technician
Cigna
05.2014 - 02.2016
Clinical Coordinator
Catamaran
10.2012 - 05.2014
Traveling Pharmacy Technician
Asereth Medical Services
02.2012 - 06.2012
Pharmacy Technician
Rite Aid Corporation
08.2004 - 07.2011
Associate Degree - Healthcare Information Technology
Pierce College
Diploma - Pharmacy Technician
Harrison Career Institute
Diploma - Cosmetology
Empire Beauty School
Diploma -
Edward Bok Area Vocation Technical High School