Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dana Diaz

New Orleans,LA

Summary

Dedicated and detail-oriented professional with a strong background in Customer Service, Photography, and Graphic Design. Highly proficient in Adobe Creative Suite. Proven expertise in assisting customers and finding creative solutions to meet their needs. Skilled multitasker capable of efficiently managing projects. Effective communicator with the ability to work collaboratively within teams or independently. Adaptable to diverse industries while leveraging customer-centric skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Freelance Photographer

Imoto
01.2021 - Current
  • Photographed high-quality images for various print and digital projects.
  • Completed complex photo shoots at indoor and outdoor venues.
  • Planned and prepared for on-location shoots.
  • Performed advanced computer processing of images for assignments.

Freelance Product Photographer

Self Employed
02.2018 - 03.2020
    • Created Product Photography and infographics for clients who sell on ecommerce websites.
    • Obtained approval from clients to reshoot images.
    • Produced multiple views of each product.
    • Handled lighting, composition and photo styling.
    • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Lead Sales Associate, Graphic Designer

Vintage 329
01.2014 - 01.2020
  • Created print advertisements, quarterly sales catalogs, product photography and social media campaigns
  • Led sales team to exceed quarterly sales goals.
  • Created digital image files for use in digital and traditional printing methods.
  • Oversaw multiple photography projects and initiatives.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Accomplishments

  • 60k in quarterly sales via designed sales catalog.
  • 45k in monthly sales via social media and photography.

Bartender

Molly's At The Market
02.2012 - 02.2014
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Graphic Illustrator

Scallywag Design
01.2009 - 01.2012
  • Developed creative design for print materials, brochures, banners and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.
  • Met with customers to present mockups and collect information for adjustments.

Education

Bachelor of Arts - Mass Communications

Loyola University New Orleans
New Orleans, LA
05.2002

Portfolio Work - Graphic Design

The Creative Circus
Atlanta, GA
05.2006

Certificate Web Development - Web Development, HTML, CSS & JavaScript

Nucamp
New Orleans

Skills

  • Adobe Creative Suite
  • Digital Photography
  • Web Design
  • Customer Service and Assistance
  • Exceptional Communicator
  • Hospitality and Accommodation
  • MS Office Proficiency
  • Customer Relationship Management

Certification

  • Web Development Fundamentals, HTML, CSS and JavaScript , nucamp - [April 2023]

Timeline

Freelance Photographer

Imoto
01.2021 - Current

Freelance Product Photographer

Self Employed
02.2018 - 03.2020

Lead Sales Associate, Graphic Designer

Vintage 329
01.2014 - 01.2020

Bartender

Molly's At The Market
02.2012 - 02.2014

Graphic Illustrator

Scallywag Design
01.2009 - 01.2012

Bachelor of Arts - Mass Communications

Loyola University New Orleans

Portfolio Work - Graphic Design

The Creative Circus

Certificate Web Development - Web Development, HTML, CSS & JavaScript

Nucamp
Dana Diaz