Dana Dum
Phoenix,AZ
Summary
Senior Enterprise Sales Professional with track record of driving significant revenue growth and cultivating strong client relationships. Expertise in strategic account negotiation, client acquisition and solution-based selling. Known for fostering team collaboration, adapting to evolving business needs, and consistently delivering results. Strong communicator with keen ability to understand client needs and provide tailored solutions.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Enterprise Sales Manager
EBay Enterprise
Phoenix, AZ
05.2013 - 12.2015
- Developed and executed strategic sales initiatives to explore new markets and boost revenue streams.
- Cultivated strong partnerships with key stakeholders to drive business expansion and collaboration opportunities.
- Directed cross-functional teams to launch innovative sales strategies that elevated client satisfaction and retention rates.
- Analyzed market dynamics and competitor strategies to identify strategic growth avenues and support decision-making.
- Guided junior sales staff in honing negotiation and account management expertise to enhance overall performance.
- Established lasting relationships with significant clients through proficient communication and negotiation techniques.
- Excelled in competitive environments by leveraging industry insights to differentiate offerings and secure high-value contracts.
- Collaborated with cross-functional teams to ensure the efficient delivery of products and services, maximizing customer satisfaction.
- Surpassed sales targets by proactively managing the sales pipeline and executing timely follow-ups on leads.
- Resolved challenges faced by high-profile customers to maintain relationships and increase repeat business.
Senior Enterprise Account Executive
Level Access
Remote
01.2022 - Current
- Cultivated strategic relationships with key stakeholders to drive client engagement and retention.
- Developed innovative solutions to fulfill diverse client accessibility requirements.
- Conducted strategic account planning sessions to align client goals with organizational service offerings.
- Collaborated with cross-functional teams to optimize the implementation of accessibility features.
- Established a strong pipeline of prospects through comprehensive research and proactive outreach efforts, along with regular CRM updates.
- Surpassed sales quotas consistently through strategic prospecting, relationship management, and negotiation expertise.
Director of Sales
Milestone, Inc.
Remote
07.2017 - 01.2022
- Formulated and executed comprehensive sales strategies to optimize revenue across critical markets.
- Directed cross-functional teams to elevate customer engagement and satisfaction metrics.
- Evaluated market dynamics and competitor strategies to drive informed strategic initiatives.
- Guided sales personnel through mentoring programs to enhance skills and improve performance outcomes.
- Surpassed regional sales objectives by proficiently managing territories and cultivating relationships with major clients.
Enterprise Sales Director
Reputation.com
Remote
01.2016 - 03.2017
- Assisted in implementing sales strategies to enhance customer interaction and loyalty for major accounts.
- Developed tailored solutions utilizing reputation.com products to meet unique client requirements.
- Collaborated with diverse teams to enact product enhancements based on client insights and industry trends.
- Analyzed market trends to identify growth potential and inform targeted sales initiatives.
Education
Bachelor of Arts - Psychology
University of California, Santa Barbara
Santa Barbara, CA12.1993
Skills
MEDDPICC
Customer acquisition
Time management
Problem-solving
Flexible and adaptable
Dependable and responsible
Excellent communication
Critical thinking
Problem resolution
Verbal communication
Teamwork and collaboration
Certification
HIPPA for Business Associates
IAB Media Sales
Timeline
Senior Enterprise Account Executive
Level Access
01.2022 - Current
Director of Sales
Milestone, Inc.
07.2017 - 01.2022
Enterprise Sales Director
Reputation.com
01.2016 - 03.2017
Enterprise Sales Manager
EBay Enterprise
05.2013 - 12.2015
Bachelor of Arts - Psychology
University of California, Santa Barbara