Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Duncan

Victoria,Texas

Summary

Dynamic Senior Operations Manager with a proven track record at Carvana LLC, excelling in workforce planning and stakeholder management. Achieved significant cost reductions by optimizing operations and enhancing safety protocols. Adept at KPI tracking and fostering employee development, driving productivity and operational excellence in fast-paced environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Senior Operations Manager

Carvana LLC
04.2019 - 11.2024
  • Oversaw workforce management planning, volume predictions and capacity planning.
  • Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
  • Provided leadership for continual management and employee training initiatives.
  • Oversaw staff and front line performance review assessments.
  • Successfully trained over 1,000 new hires per year, and during growth mode, exceeded 1500 new hire training graduates per year.

Plant Manager

Dyna Energetics
01.2015 - 04.2019
  • Maximized plant safety through proactive strategies and well-structured training.
  • Provided direction and leadership to all levels of employees and managers.
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Devised and administered cost control initiatives saving $800K in 2024.

Education

Associate of Science - Law

Hill College
Hillsboro, TX
05.2013

Bachelor of Science - Professional Human Resources

Arlington- UTA
Arlington, TX
05-2013

Skills

  • Key performance indicator tracking
  • ROI management
  • Workforce planning
  • Stakeholder management
  • Logistics management
  • Safety management
  • Transportation management
  • Standard operating procedures

Timeline

Senior Operations Manager

Carvana LLC
04.2019 - 11.2024

Plant Manager

Dyna Energetics
01.2015 - 04.2019

Associate of Science - Law

Hill College

Bachelor of Science - Professional Human Resources

Arlington- UTA