Dana Garcia
Miami
Summary
Experienced Inventory Control Specialist with a strong background in inventory management, supply chain processes and troubleshooting across healthcare retail settings. Skilled in customer service, team collaboration, and operational efficiency, with a focus on accuracy, attention to details, research and safety, ensuring operational efficiency and customer satisfaction. Holds a Bachelor's in Marketing and participates in professional development and mentoring programs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Gift Shop Inventory Control Specialist
Baptist Hospital, Miami Cancer Inst. GS & Boutique
Miami
01.2013 - Current
- Responsible for managing merchandise information, inventory, and purchase orders for 5 stores across multiple hospital locations.
- This includes ensuring accuracy in product details, order fulfillment and financial tracking.
- Conducted research and troubleshooting to resolve inventory discrepancies, improve data accuracy, and streamline supply chain processes.
- Collaborated with teams on inventory audits and process optimization, developed training materials, and provided guidance to new team members.
Gift Shop Supply Tech 2
Baptist Hospital, Miami Cancer Inst. GS & Boutique
Miami
01.2014 - 01.2018
- Receive, inspect, and properly store merchandise, ensuring compliance with inventory procedures and safety standards.
- Conducted routine inventory counts, maintained accurate stock records, and coordinated with purchasing and receiving teams to resolve discrepancies.
Gift Shop Sales Associate
Baptist Hospital of Miami
Miami
01.2013 - 01.2014
- Provided exceptional customer service, manage flower orders, ensure patient safety, promote sales, and assist with deliveries while following hospital policies and gaining experience through volunteering for various projects.
Education
Bachelors - Marketing
Economic Sciences
Romania01.2008
Skills
Effective Communication:
- Provide clear and detailed training to new team members in different roles
- Demonstrate active listening and empathy for staff and customer interactions while maintaining a supportive work environment
- Brainstorm with team members to develop better, more efficient solutions for daily operations
Organizational Excellence:
- Mentored ASPIRE Program Volunteers
- Mentored Summer Youth Internship Student
- Served as a member of Baptist Hospital Employee Activity Group for 1 year and as Co-Captain of Relay for Life Fundraising Event for the Gift Shop Team
- Assisted with reorganizing BHM Volunteers Department, utilizing my strong team-building and time management skills to interview and onboard and schedule new volunteers
- Developed Inventory Control Processes and department training manual
- Developing Supply Tech Processes
Technical Proficiencies:
- Gift Shop Yellow Dog Inventory System
- Oracle POS System & Reports
- Peoplesoft Requisition System
- Microsoft Office including Word, Outlook, Excel and PowerPoint
- SharePoint Office 365
- Gempay by Common CENTS Solutions
- BH Gift Shop Tracking System for Daily Deposits
Certification
- Baptist Hospital Emerging Leader Program Certified
- Six-Sigma White Belt Kaizen Certified
Languages
English
Full Professional
Romanian
Native/ Bilingual
Spanish
Limited
Timeline
Gift Shop Supply Tech 2
Baptist Hospital, Miami Cancer Inst. GS & Boutique
01.2014 - 01.2018
Gift Shop Inventory Control Specialist
Baptist Hospital, Miami Cancer Inst. GS & Boutique
01.2013 - Current
Gift Shop Sales Associate
Baptist Hospital of Miami
01.2013 - 01.2014
Bachelors - Marketing
Economic Sciences
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