Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Billing and Business Manager
Haitian Americans United For Progress
05.2018 - Current
Communicated with customers and vendors positively with particular attention to problem resolution.
Assisted with hiring process and training of new employees.
Manage schedules and payroll processes for over 120 employees
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Supported business management projects by monitoring and tracking risks, issues and action items.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Assisted in recruiting, hiring and training of team members.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
Reviewed billing problems, researched issues, and resolved concerns.
Tutor
Kaplan
05.2016 - 05.2018
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Supported students with helpful study habits and exam strategies.
Created progress indicators to inform students and parents of performance.
Operations Manager 3 - Food & Nutrition Services at Sodexo Health Care Services, Bellevue Hospital CenterOperations Manager 3 - Food & Nutrition Services at Sodexo Health Care Services, Bellevue Hospital Center