Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Dana Guerrero

Brownwood,TX

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

35
35
years of professional experience
4
4
years of post-secondary education

Work History

Dyess AFB TX PEBLO Manager Medical Office

GI General Infomatics Contract Company
McLean, VA
11.2010 - 07.2022
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Medical Office

Abilene Regional Medical Center
Abilene, TX
07.2007 - 10.2010
  • Improved patient outcomes and delivery of care through improved clinical quality processes.
  • Completed patient referrals to other medical specialists.
  • Defined medical and administrative best practices in policies and procedures.
  • Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
  • Applied continuous process improvement strategies to enhance case management, programs and clinical management.
  • Entered procedure codes and diagnosis codes into medical billing software
  • Coordinated patient scheduling, check-in, check-out and payments for billing

Radiology Technician Aide

Radiology Associates, P.A.
Abilene, TX
08.1995 - 07.2007
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
  • Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
  • Used radiation safety measures and protection devices to comply with government regulations and to maintain safety of patients and staff.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support

Resturaunt Shift Manger

McDonald's
Abilene, TX
08.1984 - 07.1992
  • Collaborated with team members to achieve target results.
  • Resolved problems, improved operations and provided exceptional service.
  • Delivered services to customer locations within specific timeframes.

Education

High School Diploma -

Abilene High School
Abilene TX
05.1980

Associate of Applied Science - Medical Coding Transcription

TSTC West Texas
05.1992 - 11.1995

Skills

  • Issue and Conflict Resolution
  • Technical Proficiency
  • Managing Props
  • Project Management
  • Patient mentor, council, refer to specialist
  • Performance Tracking and Evaluations
  • Administration and Reporting
  • Employee Coaching and Motivation
  • Managed Care
  • Managing Appointments

Timeline

Dyess AFB TX PEBLO Manager Medical Office

GI General Infomatics Contract Company
11.2010 - 07.2022

Medical Office

Abilene Regional Medical Center
07.2007 - 10.2010

Radiology Technician Aide

Radiology Associates, P.A.
08.1995 - 07.2007

Associate of Applied Science - Medical Coding Transcription

TSTC West Texas
05.1992 - 11.1995

Resturaunt Shift Manger

McDonald's
08.1984 - 07.1992

High School Diploma -

Abilene High School

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Dana Guerrero