Dana Harris
Acampo,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift-Manager
Carls Jr.
Galt, CA
03.2023 - Current
- Going the extra mile to make sure employees and customers have a great experience.
- Delegated tasks to multiple employees to ensure an efficient workspace.
- Directed and enforced safety regulations to ensure a safe work and customer environment.
- Multi-tasking to ensure all employees' tasks and customer service are accomplished during peak hours.
- Maintained a clean and well-organized restaurant to ensure customer satisfaction.
- Training new employees on the do's and don'ts of the workplace. As well as directing new managers on the book regulations.
- Handled customer complaints and injuries while conferring with higher management to ensure a good resolution.
- Performed regular price checks and price changes to ensure proper advertisement.
- Managed cash daily by counting in and out registers, and overseeing that labor was met.
House and Pet Sitter
Neighbors
Acampo, CA
09.2021 - Current
- Kept daily communication with the owner about any changes regarding the house or animals.
- Managed pet care for various animals, including feeding, watering, playing, and administering medications, as required.
- Delivered warm companionship to each individual animal to ensure mental and physical stimulation.
- Cared for special needs animals requiring extra attention due to age or disability.
- Assisted with household tasks and errands as requested by homeowners, such as grocery shopping.
- Maintained confidentiality of homeowners' information and security codes.
- Cleaned and maintained animals and household chores as needed.
Family Caregiver
IHSS Public Authority
Galt, CA
07.2019 - 09.2020
- Recorded the client's hour-by-hour progress and challenges.
- Helped healthcare professionals ensure the patient received the care she needed.
- Organized medications and administered them according to directions.
- Meal prepped according to the patient's dietary restrictions.
- Assisted a family member with daily activities, such as changing diapers, dressing, and personal hygiene.
- Encouraged and assisted the patient with her limited mobility.
- On call 24/7 for any emergency or needed help.
Server
Dennys Resturant
Boise, ID
05.2019 - 07.2019
- Circulated within assigned areas to assist customers effectively, in a timely manner.
- Accurately recorded orders on the cash register.
- Stayed informed of daily specials to accurately inform guests.
- Cleaned and stocked the dining area to ensure a pleasant presentation to guests.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Prepared appetizers, salads, and desserts per customers' specifications.
Education
Some College (No Degree) - Language
Sacramento City College
SacramentoSkills
- Training and Mentoring
- Decision-Making
- Reporting and Documenting
- Punctual and Reliable
- Multi-tasking and Organization
- Good Memory
- Animal Care
- Attentive Customer Service Skills
Affiliations
- I am an extremely clean and organized individual, which has allowed me to find and maintain house cleaning and pet sitting jobs.
- Skincare is something I am very passionate about and am always thriving to know the latest advancements and trends to try out and advise to others.
- Salvation Army has been one of the non-profit organizations that I have set out to assist. Whether it be donating clothes/house items or bell ringing around christmas.
Languages
English
Professional
Certification
- Driver License Class C
Accomplishments
- Advanced from a crew member to a shift-leader in less than 2 years.
- Received recognition for having one of the highest BADA(Basic Attention DATA)%.
References
References available upon request.
Timeline
Shift-Manager
Carls Jr.
03.2023 - Current
House and Pet Sitter
Neighbors
09.2021 - Current
Family Caregiver
IHSS Public Authority
07.2019 - 09.2020
Server
Dennys Resturant
05.2019 - 07.2019
Some College (No Degree) - Language
Sacramento City College
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