HR Specialist
Dana Hartrich
Deckorators
Amherst,NY
Work Preference
Desired Job Title
Human Resources SpecialistEmployee Relations SpecialistCulture Coordinator
Work Type
Full TimePart Time
Location Preference
On-SiteHybrid
Location:
Amherst, NYBuffalo, NY
Open to relocation:
Yes
Minimum Desired Compensation
$65/yr
Important To Me
Company CultureWork-life balance
1
Certification
14
Years of experience
Results-driven Human Resources and People Operations Specialist with expertise in high-volume onboarding, talent acquisition, and workforce administration in manufacturing, retail, and healthcare. Led initiatives in facility scaling, recruitment coordination, SOP standardization, and HRIS optimization, including Workday. Strong skills in employee relations, temp-to-perm conversions, and regulatory compliance enhance operational efficiency.
Work History
HR Office Administrator
6 Months- Directed greenfield HR startup to 24/7 manufacturing; scaled 7 departments and managed 20+ requisitions to onboard 200+ hires across 4 shifts.
- Standardized HR infrastructure by creating 10+ operational forms (PTO, conversions, time adjustments) and visual workflows for employees.
- Eliminated multi-month Workday backlogs and managed 60-day benefits eligibility tracking while auditing mandatory labor postings to ensure compliance.
- Trained supervisors on Workforce timekeeping, absence coding, and policy compliance, facilitating site safety orientations.
Floor Manager
1 Year 7 Months- Managed retail floor workflows, inventory counts, and daily cash reconciliations, maintaining zero audit discrepancies to ensure operational integrity.
- Mentored front-line staff on merchandising standards and register protocols, enhancing customer conflict resolution skills to improve service quality.
- Supervised sales floor operations, ensuring merchandising standards and customer service consistency.
- Coordinated stock replenishment, prioritized product placement, and maintained organized aisle presentation.
- Monitored cashier coverage, supported front-end workflow, and resolved customer issues promptly.
Medical Office Administrator & Scheduler
3 Months- Coordinated calendar scheduling and patient intake for 230+ oncology visits daily, ensuring compliance with HIPAA standards.
- Coordinated patient scheduling, referrals, and appointment changes across oncology care teams.
- Verified insurance eligibility and obtained prior authorizations for specialty services.
- Maintained accurate patient records in electronic health systems and protected confidential information.
General Manager
6 Years- Directed operations and staffing for two retail locations, managing supply chain logistics and scaling teams to 20+.
- Directed daily store operations, aligning staffing, scheduling, and service standards with business goals.
- Oversaw inventory ordering, product freshness, and waste reduction for juice, smoothie, and food offerings.
- Trained and coached team members on POS procedures, guest service, and safety protocols.
Education
- Business Administration & Management
- Coursework in Business Administration & Management (20+ Credits)
- GPA: 3.7 GPA
Skills
HR Administration & Compliance
High-Volume Onboarding & Training
Benefits administration
Workday & HRIS Systems
Time & Attendance (Workforce/Kronos)
Communication
Conflict De-escalation
Standard Operating Procedures (SOPs)
Employee Records Management
Regulatory compliance
Certification
Member, The National Society of Leadership and Success (NSLS), Forklift Operator Certification, NYS Advanced Cosmetology License
Awards & Certificates
Member, The National Society of Leadership and Success (NSLS), Forklift Operator Certification, NYS Advanced Cosmetology License
Personal Information
Title: HR & Operations Administrator
Timeline
HR Office Administrator
Deckorators
03.2026 - 09.2026Read More
Medical Office Administrator & Scheduler
Upstate Cancer Center
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Floor Manager
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08.2024 - 03.2026Read More
General Manager
Squeeze Juicery
01.2013 - 01.2019Read More
Monroe Community College
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