Summary

Overview

Work History

Education

Skills

Timeline

Dana Holden

Hughes Springs,TX

Summary

Dynamic barista with experience at Mo’Jo’s Sweet Shoppe, excelling in time management and customer engagement. Fostered a vibrant atmosphere while training new staff and maintaining high cleanliness standards. Adept at operating espresso machines and enhancing team collaboration, contributing to a memorable customer experience. Passionate about coffee and dedicated to quality service.

Overview

1

1

year of professional experience

Work History

Barista

Mo’Jo’s Sweet Shoppe

09.2022 - 07.2023

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Education

Agricultural Business

Southern Arkansas University

Magnolia, AR

Skills

Time management
Friendly and outgoing
Attention to detail
Team player
Cleanliness

Adaptive and creative
Menu memorization
Graphic design
Basic math
Clear communication

Timeline

Barista

Mo’Jo’s Sweet Shoppe

09.2022 - 07.2023

Agricultural Business

Southern Arkansas University