Experienced Program Manager with background in leading diverse teams to accomplish project objectives. Strengths include strategic planning, process improvement, and stakeholder management. Known for leveraging technical skills to improve organizational efficiency and drive project success. Previous work contribution includes streamlining processes for improved productivity and implementing innovative program strategies that increased overall performance.
Hi, I’m
Dana Knapp
Victoria,Texas
Summary
Overview
7
years of professional experience
Work History
Amazon.Inc, Victoria, Texas
Program Manager II
10.2023 - Current
Job overview
- Managed program timelines, ensuring projects stayed on track and within allocated resources.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
Amazon.Inc, Austin, Texas
Program Manager I
07.2019 - 10.2023
Job overview
- Prioritized tasks and managed teams throughout multiple projects.
- Generated and delivered reports, program review presentations and other program status updates.
- Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
Amazon.Inc, Austin, Texas
Administrative Support IV
10.2017 - 07.2019
Job overview
- Created spreadsheets for data analysis purposes using Microsoft Excel.
- Compiled data from various sources in order to create special reports or presentations.
- Acted as a liaison between departments within the organization.
Education
Victoria College Victoria, TX
Associate of Applied Science from Business Management
05-2015
University Overview
Skills
- Project Management
- Team Development
- Personnel Management
- Program performance analysis
- Strategic Planning
- Problem-Solving
- Remote Team Management
- Cross-functional team leadership
- Logistics Operations
- Policy and procedure improvements
- Change Management
References
References
References available upon request.Timeline
Program Manager II
Amazon.Inc
10.2023 - Current
Program Manager I
Amazon.Inc
07.2019 - 10.2023
Administrative Support IV
Amazon.Inc
10.2017 - 07.2019
Victoria College
Associate of Applied Science from Business Management
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