Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dana Koch

Durand,MI

Summary

Reliable Medical Support professional with 10+ years of experience in Family Practice and Urgent Care environment. Expertly assist with office operations and physician support by gathering patient information, HPI and medical history. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant

Memorial Healthcare
06.2013 - Current
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.

Education

Medical Assistant - Medical Assisting

Ross Medical Education Center
Lansing, MI
05.2012

Skills

  • Certified Medical Assistant (CMA)
  • Quality Control
  • Examination Preparation
  • Electronic Health Records
  • Reliable transportation
  • Standards Compliance
  • Specimen Collection
  • Routine Laboratory Testing
  • Compassionate caregiver
  • Professionalism and Ethics
  • Clinical Documentation
  • Procedure Assistance
  • Injury Treatment
  • Vitals Collection and Documentation
  • Maintaining confidentiality
  • Operating EKG Equipment
  • HIPAA Compliance
  • Professional Bedside Manner
  • Basic Math
  • Certified in CPR/AED
  • Medication Administration
  • Treatment Room Preparation

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Memorial Healthcare
06.2013 - Current

Medical Assistant - Medical Assisting

Ross Medical Education Center
Dana Koch