Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tawana Simmons

Suitland,MD

Summary

Highly experienced and compassionate Medical Assistant with 20+ years of experience delivering medical administrative support and direct patient care support to meet the medical specific needs of the health care providers and patients. Strategic team player with demonstrated competency in patient care, documentation, effective communication, and collaboration with other health care professionals. Exploring opportunities in Medical/Patient care environments.

Overview

20
20
years of professional experience

Work History

Administrative Assistant

Drug Enforcement Administration (DEA)- Contractor
12.2024 - Current

Drug Enforcement Administration (DEA) Administrative Assistant – Medical Unit

Key Responsibilities:

• Managing correspondence, reports, and sensitive medical files

• Scheduling appointments and coordinating medical unit calendars

• Performing data entry and maintaining accurate records

• Assisting with program planning and operational implementation

• Handling classified and confidential information with discretion

• Preparing, formatting, and modifying documents using word processing software

• Providing frontline customer service and responding to inquiries

• Managing requests for information efficiently


Skills & Qualifications:

• Strong organizational and time-management skills, ensuring seamless office operations

• Excellent communication and interpersonal abilities for liaising with staff and external agencies

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other administrative software

• Ability to work independently while collaborating effectively with cross-functional teams

• High attention to detail, ensuring accuracy in documentation and record keeping

• Familiarity with medical terminology and healthcare administration processes

• Experience handling sensitive medical data in compliance with security protocols


Background & Security Clearance:

• Proven ability to manage sensitive information with integrity

• Understanding of government regulations and security protocols within federal agencies

Medical Assistant

Concentra
06.2022 - 06.2022
  • Responsible for the management of specimen boxes, refrigerators, freezers to confirm previous specimen pick ups.
  • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
  • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
  • Perform rapid screening test (influenza, strep, mono, glucose, etc.)
  • Assist providers during examination and treatment

Phlebotomist

BioReference
02.2018 - 11.2021
  • Responsible for the management of specimen boxes, refrigerators, freezers to confirm previous specimen pick ups.
  • Performs daily temperatures decontamination and submissions to maintenance and correct-of-actions.
  • Maintain supply inventory, verify patients identification and shorts before placing a lab order in collecting specimens.
  • Documentation and review of all the orders and submission to the laboratory.
  • Complete all required demographic data or requisitions.
  • Obtaining current knowledge and understanding of medical processes and and procedures In-compliance with OSHA and the EPA regulations.
  • Barrier protection, shark disposals, hazard waste disposal and proper specimen transport. Completes annual training and further work related educational training
  • Imaging
  • Triage
  • Medical Records
  • Epic

Medical Assistant

Urgent Care
02.2016 - 02.2018
  • Responds to incoming phone calls and schedules appointments.
  • Greets patients and performs completion of registration forms/ Provided instructions.
  • File and maintain medical/financial records. Prepares and drafts correspondence processes, codes, and completes insurance claim forms.
  • Processes mail purchases and maintains supplies/equipment.
  • Performs computer skills including patient transcription, scheduling, and database entry. Performs accounting, billing, and banking procedures.
  • Arranges for hospital admissions and outside referrals Calls in prescriptions to the pharmacy.
  • Uses communication skills with appropriate medical terminology and follows appropriate legal and ethical professional conduct.
  • Performs other position-related duties as assigned Clinical
  • Measures and records vital signs.
  • Records patient interview, history, and chief complaint.
  • Provides patient education with regards to medications, management of diseased, home treatments and special diets and prepares patients for examinations and performs routine screening tests.
  • Assists physicians with exams (Phlebotomy) and collection of other lab specimens. Performs basic lab tests Performs EKGs Assists with X-ray and physical therapy procedures.
  • Prepares and administers medications with physician authorization and changes dressings, apply bandages, removes sutures and other first aid procedures.
  • Uses CPR skills when necessary Maintains supplies, equipment, stocks and sterilizes instruments. Practices OSHA safety standards Performs accurate, legal, and ethical documentation at all times. Performs other position-related duties as assigned.

Front Desk Coordinator/Back Up Medical Assistant

Riverside Primary Care Associates
09.2014 - 07.2016
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Provides exceptional services to the patients, always cheerful, friendly, courteous, kind and helpful. Obtains prior authorizations, Scanning medical documents through EMR.

Certified Medical Assistant

Medstar Southern Maryland Hospital
11.2010 - 09.2014
  • Scheduled C-section and Inductions Completed inboxes(EMR) with all pt results such as labs, cultures, mammogram, Dexa scans and paps.
  • Worked from home to keep inboxes down as well as going over the schedule the night before, so patients can be seen in a timely manner.
  • Originated prenatal labs the night before to ensure that they are completed according to the amount of weeks they were.
  • Also briefed physicians on each patient prior to being seen. Generated referrals, prescriptions by emr.
  • Performed routine tests such as urine analysis, pregnancy test, injections, suture removal, pre-certs, scheduled appointments, Communicated with patients by answering questions, results and other concerns through the patient portal.
  • Helped physicians examine and treat patients by assisting with endometrial, colposcopy biopsies, iud's, implants.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Clean and sterilize instruments and dispose of contaminated supplies. Prepare and administer medications as directed by a physician. Explain treatment procedures, medications, diets, or physicians' instructions to patients.

Certified Medical Assistant

Washington Hospital Center
03.2008 - 11.2010
  • Appointment Scheduling Chart Preparation Supply Orders Nuclear Stress
  • Testing Insurance Verification/Pre-cert Holter Hook Up EKG's
  • Injections/Finger Sticks Cardiac Dynamic Testing ABI's Supervision of a 5 member staff.

Certified Medical Assistant

Providence Hospital - Dr. Abbas Motazedi
12.2004 - 03.2008
  • Vital Signs/Glucose Testing Injections Performed venipuncture, EKG's and reviewed patient current medications.
  • Injections administering Prepared patients charts Filed reports, correspondence, filing Bone Density. Scheduled appointments, Glucose monitor Training

Education

Certification Program - Medical Assisting - Certified Medical Assistant

01.2011

Skills

  • Phlebotomy
  • CMA
  • Patient Care
  • Injections
  • EMR
  • EKG
  • Venipuncture
  • Vital Signs
  • Laboratory Experience
  • Medical Certified Clinical Medical Assistant (CCMA)
  • Medical Certified Clinical
  • Certified Medical Assistant CPR Certification
  • Proficient in using hand and power tools such as saws, drills, sanders, and routers
  • Skilled in reading and interpreting blueprints and schematics
  • Experienced in designing and building custom furniture and cabinetry
  • Knowledgeable in different types of wood and their characteristics
  • Strong attention to detail and ability to produce high-quality work

Timeline

Administrative Assistant

Drug Enforcement Administration (DEA)- Contractor
12.2024 - Current

Medical Assistant

Concentra
06.2022 - 06.2022

Phlebotomist

BioReference
02.2018 - 11.2021

Medical Assistant

Urgent Care
02.2016 - 02.2018

Front Desk Coordinator/Back Up Medical Assistant

Riverside Primary Care Associates
09.2014 - 07.2016

Certified Medical Assistant

Medstar Southern Maryland Hospital
11.2010 - 09.2014

Certified Medical Assistant

Washington Hospital Center
03.2008 - 11.2010

Certified Medical Assistant

Providence Hospital - Dr. Abbas Motazedi
12.2004 - 03.2008

Certification Program - Medical Assisting - Certified Medical Assistant

Tawana Simmons