Dana Korn
Philadelphia,PA
Summary
Dedicated nursing student currently working towards Bachelors of Science in Nursing. Solid understanding of role of nurses in interdisciplinary environments. Excellent people skills.
Overview
4
4
years of professional experience
Work History
Server
Chickie's and Pete's
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Applebees
09.2022 - 11.2023
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Hostess
Outback Steakhouse
05.2022 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Restaurant Hostess
Millers Ale House
04.2021 - 09.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Counter Server
George's Wings
06.2020 - 03.2021
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Processed cash, debit and credit card payments.
- Took and processed over customer orders.
- Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
Education
Currently Enrolled - Nursing
Holy Family University
Philadelphia, PA05.2026
Skills
Taking and Recording Vital Signs
Task Prioritization
Patient Assessments
Mobility Assistance
Compassionate and Caring
BLS Certified
Exceptional customer service
Strong Work Ethic
Cash Handling
Guest Engagement
Timeline
Server
Chickie's and Pete's
09.2023 - Current
Server
Applebees
09.2022 - 11.2023
Restaurant Hostess
Outback Steakhouse
05.2022 - 08.2022
Restaurant Hostess
Millers Ale House
04.2021 - 09.2021
Counter Server
George's Wings
06.2020 - 03.2021
Currently Enrolled - Nursing
Holy Family University