Summary
Overview
Work History
Education
Skills
Cover letter
Timeline
Generic

Zaliyah Haddix

6130 Woodfield Dr Apt 7 Grand Rapids

Summary

Compassionate and detail-oriented Med Technician with experience at Bishop Hills Elder Care, skilled in medication administration and resident support. Proven ability to collaborate effectively with teams and respond to emergencies, ensuring high-quality care. Eager to leverage my strong communication skills and dedication to enhance resident well-being in a supervisory role.

Overview

6
6
years of professional experience

Work History

Server

Walker Roadhouse
Walker
08.2025 - Current
  • Provided excellent customer service in a fast-paced dining environment
  • Took accurate food and beverage orders and ensured timely delivery
  • Maintained knowledge of menu items to answer questions and make recommendations
  • Operated POS system to enter orders and process payments
  • Handled cash and card transactions accurately
  • Ensured guest satisfaction by checking in with customers and resolving concerns professionally
  • Maintained cleanliness and organization of tables, dining areas, and workstations
  • Collaborated with team members to ensure efficient service
  • Followed all food safety and sanitation guidelines
  • Assisted with opening and closing duties, including cleaning and restocking

Med Technician

Bishop Hills Elder Care
Rockford, MI
05.2024 - 09.2025
  • Administered prescribed medications to residents in accordance with physician orders and facility policies
  • Followed the Five Rights of medication administration to ensure safety, accuracy, and compliance
  • Monitored residents for side effects, behavioral changes, and adverse reactions; promptly reported concerns to nursing staff
  • Maintained accurate documentation using electronic medication administration records (eMAR)
  • Assisted residents with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support
  • Provided compassionate care and emotional support, promoting residents’ dignity and independence
  • Ensured proper storage, handling, and inventory of medications, including routine medication cart checks
  • Collaborated with nurses, caregivers, and other team members to ensure high-quality resident care
  • Responded to resident needs, emergencies, and call lights in a timely and professional manner
  • Maintained compliance with state regulations, safety standards, and facility protocols

Caregiver

Bishop Hills Elder Care
Rockford, MI
05.2024 - 09.2025

A caregiver provides essential support and assistance to individuals who may have difficulty caring for themselves due to age, illness, disability, or other conditions. Caregivers help ensure the safety, comfort, and well-being of their clients while promoting independence as much as possible.

Sandwich Artist

Subway
01.2020 - 05.2024
  • Prepared sandwiches and food items according to company standards and customer preferences
  • Provided friendly and efficient customer service in a fast-paced environment
  • Maintained cleanliness and sanitation of food preparation areas in compliance with health and safety regulations
  • Operated cash register, handled transactions, and balanced cash drawer accurately
  • Restocked ingredients and supplies to ensure smooth daily operations
  • Followed proper food handling, storage, and portion control procedures
  • Worked collaboratively with team members to meet customer demand and maintain service speed
  • Assisted with opening and closing duties, including cleaning, prep, and inventory checks
  • Resolved customer concerns professionally to ensure a positive experience

Grocery Shopper

Walamart
Battle Creek, MI
01.2021 - 03.2024
  • Selected and fulfilled customer grocery orders accurately through online ordering systems
  • Picked fresh produce, meats, and packaged goods while ensuring quality and expiration standards
  • Maintained high attention to detail to meet customer preferences and special instructions
  • Communicated with customers regarding substitutions and out-of-stock items to ensure satisfaction
  • Prepared orders for pickup and delivery, ensuring accuracy and proper packaging
  • Met productivity and time goals in a fast-paced environment
  • Provided excellent customer service during order pickup and interactions
  • Operated handheld devices and store systems to manage and track orders efficiently
  • Maintained cleanliness and organization of work areas and equipment
  • Collaborated with team members to ensure smooth workflow and timely order completion

Education

High School Diploma -

Tennessee State University
Nashville, TN

Skills

  • Medication administration (following the Five Rights)
  • Taking and recording vital signs
  • Patient/resident care and monitoring
  • Knowledge of safety and infection control procedures
  • Behavioral support and de-escalation
  • Compassionate, patient-centered care
  • Strong verbal and interpersonal communication
  • Active listening and conflict resolution
  • Providing excellent customer service
  • Building positive relationships with clients and residents
  • Professional and friendly demeanor
  • Electronic Medication Administration Records (eMAR)
  • Basic computer and handheld device operation
  • Point-of-sale (POS) systems and cash handling
  • Inventory management and stocking
  • Electronic Medication Administration Records (eMAR)
  • Basic computer and handheld device operation
  • Point-of-sale (POS) systems and cash handling
  • Inventory management and stocking

Cover letter

Dear Hiring Manager,

I am writing to express my interest in the Assistant Supervisor Scheduling position. My name is Zaliyah Haddix, and I am a dedicated and motivated professional with experience in the mental health field, seeking an opportunity to grow within the company and contribute to its continued success.

I have hands-on experience working in a behavioral health setting, where I have developed strong skills in medication administration, taking vital signs, and supporting residents with their daily needs. In addition, I have experience handling on-call responsibilities, which has strengthened my ability to problem solve, communicate effectively, and remain calm under pressure. I am also confident in my technology skills, which I believe would be beneficial when managing schedules and coordinating staff.

I am a strong listener who genuinely enjoys helping others, and I pride myself on being approachable, honest, and dependable. I work well with a team, communicate openly, and strive to create a positive and supportive environment. I also enjoy learning new things and building connections with others, which helps me better understand both staff and resident needs.

Although I completed two years of college, I chose to take a break to focus on gaining real world experience in the psych field. This decision has allowed me to grow professionally and confirm my passion for this line of work. I am eager to continue learning, take on more responsibility, and advance within the company.

I am very interested in this opportunity to grow with the company while also contributing to its development and success. Thank you for your time and consideration. I look forward to the opportunity to further discuss how I can be a valuable asset to your team.

Sincerely,

Zaliyah Haddix

Timeline

Server

Walker Roadhouse
08.2025 - Current

Med Technician

Bishop Hills Elder Care
05.2024 - 09.2025

Caregiver

Bishop Hills Elder Care
05.2024 - 09.2025

Grocery Shopper

Walamart
01.2021 - 03.2024

Sandwich Artist

Subway
01.2020 - 05.2024

High School Diploma -

Tennessee State University
Zaliyah Haddix