Dana Larck

Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.

• Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
• Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• I currently work with Epic software
• Order medical supplies when needed
• Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.

• Obtained vital signs Assisted in personal tasks In daily cares collecting biological specimens for ordered tests documented all tasks in computer medical program Epic
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
• As health unit coordinator I would collaborate with the leadership in coordinating the day to day activities of the patients care this included process of the patients records admitting and discharging and transferring in Epic and teletracking computer program.
• Telemetry Tracking
• Answering telephone, filing ,scanning and faxing documents.
• Ongoing communication with nursing staff,physicians and Inter department personal.

• Applied performance data to evaluate and improve operations, target current business conditions and needs.
• Managed day-to-day business operations.
• Generated revenues yearly and effectively capitalized on industry growth.
• Devised processes to boost long-term business success and increase profit levels.
• Trained and developed team members to build a successful business.
• Established, optimized and enforced business policies to maintain consistency and high-quality standards .
• Optimized team hiring, training and performance.
• Consulted with customers to assess needs and propose optimal solutions.
• Manage employees schedule, and payroll.
• Troy chamber member and Better Business Bureau accredited A+ rating
• All aspects of customer service and job estimates.
• Sufficient in Microsoft program
• Work under no supervision.
• Cleaning ,Disinfectanting ,Sterilizing and moving equipment.

• Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
• Warmly greeted patients and visitors and made each feel welcome.
• CPR (code team) EKG , Phlebotomy and Breath Alcohol\Drug screening.