Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dana Lee

Paris,IL

Summary

Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.

Friendly professional experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

14
14
years of professional experience

Work History

Waitress/Bartender

Rocky’s Italian Bistro
Paris, IL
07.2020 - 09.2022
  • Mixed and served beverages according to standard recipes and customer preferences.
  • Provided friendly and attentive service to enhance guest dining experiences.
  • Managed bar inventory, restocking supplies as needed during shifts.
  • Multitasked very often by waitressing and taking food or drinks for other servers while also bartending.

Youth Employment Specialist

HRC of Edgar and Clark Counties
Paris, IL
09.2014 - 06.2015
  • Facilitated job readiness workshops for youth to enhance employability skills.
  • Developed individualized career plans based on interests and strengths of clients.
  • Collaborated with local businesses to create internship opportunities for participants.

Assistant Customer Service Manager

Courtesy Loans
Paris, IL
10.2013 - 09.2014
  • Assisted team in resolving customer inquiries and complaints efficiently.
  • Coordinated training sessions for new customer service representatives.
  • Monitored customer feedback to enhance service quality and satisfaction.

Waitress/Assistant Manager

Tuscany Steak and Pasta House
Paris, IL
01.2009 - 09.2013
  • Provided friendly and attentive service to enhance the dining experience.
  • Took customer orders accurately and efficiently for timely preparation.
  • Assisted in menu recommendations to guide customers' choices.
  • Managed all aspects of the business when owners needed to be out of town, and every summer while they were on vacation.

Education

Danville High School
Danville, IL

Some College (No Degree) - General Studies

Danville Area Community College
Danville, IL

Skills

  • Mixture preparation
  • Bar inventory management
  • Menu knowledge
  • Food safety practices

Timeline

Waitress/Bartender

Rocky’s Italian Bistro
07.2020 - 09.2022

Youth Employment Specialist

HRC of Edgar and Clark Counties
09.2014 - 06.2015

Assistant Customer Service Manager

Courtesy Loans
10.2013 - 09.2014

Waitress/Assistant Manager

Tuscany Steak and Pasta House
01.2009 - 09.2013

Danville High School

Some College (No Degree) - General Studies

Danville Area Community College
Dana Lee