Dana L. Glover
Lancaster,PA
Summary
Dynamic and results-driven professional with extensive experience at Lancaster County Children and Youth. Expert in conflict mediation and mental health support, successfully developed individualized service plans and facilitated family reunifications. Proven ability to engage clients and manage complex cases, ensuring positive outcomes for children in crisis.
Overview
35
35
years of professional experience
Work History
Permanency Caseworker
Lancaster County Children and Youth
Lancaster, PA
01.2019 - Current
- Managed treatment services, created service plans, and provided protection for children.
- Documented progress and contributed to court proceedings.
- Facilitated adoptions and family reunifications.
- Relevance: Developed individualized service plans, provided mental health support, and engaged in conflict mediation.
Child Evaluations Reviewer
Lancaster Youth Intervention Center
Lancaster, PA
01.2025 - 07.2025
- Reviewed child evaluations for those placed in the shelter.
- Relevance: Conducted thorough assessments, provided recommendations, and supported the mental health and well-being of children in crisis.
Intake Caseworker Intern
Lancaster County Children and Youth
Lancaster, PA
05.2018 - 12.2018
- Handled abuse and neglect cases, conducted needs assessments, and provided emergency response services.
- Relevance: Conducted needs assessments, provided crisis intervention, and supported clients in distress.
Rehabilitation House Manager
Gaudenzia
Lancaster, PA
10.2016 - 06.2017
- Assisted clients with daily activities, scheduled therapies, and administered medications.
- Relevance: Supported clients in a rehabilitation setting, managed mental health and substance abuse issues, and provided therapeutic support.
Substitute Teacher/Disciplinarian
Substitute Teacher's Service
Lancaster, PA
04.2013 - 10.2016
- Managed disciplinary records and conducted mediations between students, parents, and administration.
- Relevance: Engaged in conflict resolution, provided emotional support, and facilitated communication between parties.
Owner/Stylist
Spiritually You Beauty Salon
Lancaster, PA
02.2010 - 03.2015
- Managed bookkeeping, service records, and provided beauty services to a diverse clientele.
- Relevance: Developed strong interpersonal skills and the ability to work with diverse populations.
Customer Service Representative
Kmart
Lancaster, PA
02.2012 - 05.2013
- Addressed customer complaints, handled financial issues, and maintained cashier schedules.
- Relevance: Developed conflict resolution skills and the ability to deescalate situations.
Instructional Specialist
School District of Lancaster-After School Program
Lancaster, PA
08.2007 - 05.2012
- Organized classrooms, prepared lesson materials, and led community service projects.
- Relevance: Provided educational and emotional support to students, fostering a supportive learning environment.
Paraprofessional Educator
School District of Lancaster
Lancaster, PA
05.1990 - 07.2007
- Provided individualized support, managed classrooms, and assisted with IEPs.
- Relevance: Supported students' educational and emotional needs, reinforcing positive behaviors.
Education
Master of Arts - Social Work
Penn West University Edinboro
Edinboro, PA08.2022
Bachelor of Arts - Social Work
Millersville University of Pennsylvania
Millersville, PA12.2018
Associate of Arts - Social Sciences
Harrisburg Area Community College
Lancaster, PA06.2018
Cosmetology
Lancaster School of Cosmetology & Therapeutic Bodywork
Lancaster, PA01.1989
Cosmetology
Lancaster Career and Technology Center
Willow Street, PA06.1988
High School Diploma -
John Piersol McCaskey
Lancaster, PA06.1988
Skills
- Conflict mediation
- Mental health support
- Client engagement
- Effective communication
- Case management
- Aftercare follow-up
- Recordkeeping
- Service assistance and support
- Counseling clients through life-changing decisions
- Child evaluations and assessments
Accomplishments
Inducted into the Phi Alpha National Honor Society, 12/2018, Millersville University of Pennsylvania
Timeline
Child Evaluations Reviewer
Lancaster Youth Intervention Center
01.2025 - 07.2025
Permanency Caseworker
Lancaster County Children and Youth
01.2019 - Current
Intake Caseworker Intern
Lancaster County Children and Youth
05.2018 - 12.2018
Rehabilitation House Manager
Gaudenzia
10.2016 - 06.2017
Substitute Teacher/Disciplinarian
Substitute Teacher's Service
04.2013 - 10.2016
Customer Service Representative
Kmart
02.2012 - 05.2013
Owner/Stylist
Spiritually You Beauty Salon
02.2010 - 03.2015
Instructional Specialist
School District of Lancaster-After School Program
08.2007 - 05.2012
Paraprofessional Educator
School District of Lancaster
05.1990 - 07.2007
Master of Arts - Social Work
Penn West University Edinboro
Bachelor of Arts - Social Work
Millersville University of Pennsylvania
Associate of Arts - Social Sciences
Harrisburg Area Community College
Cosmetology
Lancaster School of Cosmetology & Therapeutic Bodywork
Cosmetology
Lancaster Career and Technology Center
High School Diploma -
John Piersol McCaskey
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