Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kai J. Seifer

Salem,OR

Summary

Education Studies graduate with experience in customer service, aquatic sports, volunteering with children, mentoring youth, and customer service—previous work experience with the Oregon Department of Human Services Child Welfare.

Social services professional with extensive background in client support and advocacy. Known for effectively managing client cases and ensuring access to essential resources. Team-oriented with a strong focus on collaboration, adaptable to changing needs, and committed to achieving impactful outcomes.

Overview

9
9
years of professional experience

Work History

Permanency Caseworker

Polk County ODHS
05.2023 - Current
  • Coordinate, develop, and assist families with obtaining the appropriate services needed
  • Produce and maintain verbal and written reports and maintain the appropriate documentation
  • Facilitate and maintain effective communication with customers and service providers
  • Develop and monitor service plans and provide feedback to customers and service providers
  • Demonstrate and understand the agency’s policies and procedures to ensure timelines and assignments are handled in accordance with them
  • I have maintained various professional relationships with service providers and customers to ensure that all assistance is geared towards the needed outcome and success
  • Assessed needs of each client and recommended appropriate services and resources.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Facilitated client access to community resources, promoting self-sufficiency and independence.
  • Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.

Family Time Coordinator

Marion County ODHS
04.2023 - 05.2023
  • I have worked with family members and children in care
  • I transported youth in care
  • I took case notes for family time within the office
  • Cultivated relationships with the families in ODHS care

Starbucks Barista

West Salem Safeway
08.2022 - 04.2023
  • Ability to multitask
  • Communicating orders back to customers
  • Communicating to coworkers
  • Ability to work under stress
  • Strong attention to detail
  • Strong customer service experience
  • Worked 24 hours a week
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Courtesy Clerk

West Salem Safeway
08.2021 - 02.2022
  • I have worked closely with customers
  • Cleaning duties around the store
  • Customer Service
  • I would work 30 hours a week

Lifeguard

Western Oregon University
09.2018 - 01.2020
  • Lifeguard certified
  • First Aid and CPR-certified
  • Lifeguard at WOU pool
  • Swim Teacher at WOU pool
  • Worked with students, children, and parents alike
  • I would work 12-18 hours a week
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored the safety of guests in and around the swimming pool.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Volunteer

Brush College Elementary School
09.2016 - 09.2019
  • I worked in a kindergarten/1st-grade classroom
  • I worked in the P.E
  • Class and with all the children in the school
  • I worked in the 1st/2nd-grade classroom
  • Graded papers and did paperwork
  • I talked with the parents of the children
  • I worked with a child with an impoverished background in a mentor position for a year
  • Volunteered during the calendar year (Sept - June)
  • I volunteered for 2 hours a day, 10 hours per week

Education

B.S. - Education Studies

Western Oregon University
Monmouth, OR
03.2023

Skills

  • Case information confidentiality
  • Client interaction
  • Highly effective communication
  • Client advocacy
  • Professional boundaries
  • Client engagement
  • Issue identification and resolution
  • Behavioral observation
  • Conflict mediation
  • Family engagement
  • Case documentation
  • Conflict resolution

Timeline

Permanency Caseworker

Polk County ODHS
05.2023 - Current

Family Time Coordinator

Marion County ODHS
04.2023 - 05.2023

Starbucks Barista

West Salem Safeway
08.2022 - 04.2023

Courtesy Clerk

West Salem Safeway
08.2021 - 02.2022

Lifeguard

Western Oregon University
09.2018 - 01.2020

Volunteer

Brush College Elementary School
09.2016 - 09.2019

B.S. - Education Studies

Western Oregon University

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Kai J. Seifer