Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dana Mendoza

Fresno,CA

Summary

Demonstrated strong coordination and team collaboration skills while ensuring guest safety and satisfaction. Recognized for effectively educating patrons on safety protocols and responding swiftly to emergencies.

Personable and motivated with strong ability to lead teams effectively and maintain positive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Milano Restaurants International
09.2023 - Current
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Lifeguard

City Of Fresno Parks And Recreation Department
02.2023 - 08.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.


Waitress

Las Adas Manzanilla
10.2021 - 05.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working at tables.beverage needs.

Education

High School Diploma -

Fresno High School
Fresno, CA
06.2022

Skills

  • Emergency Medical Treatment
  • Emergent Care
  • Public Safety
  • Coordination
  • Team Collaboration
  • Safety Training
  • Stocking and Replenishing
  • Speaking

Certification

  • First Aid/CPR Certified
  • Certified food handler, Premier food safety

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Shift Leader

Milano Restaurants International
09.2023 - Current

Lifeguard

City Of Fresno Parks And Recreation Department
02.2023 - 08.2025

Waitress

Las Adas Manzanilla
10.2021 - 05.2022

High School Diploma -

Fresno High School

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