Hi, I’m
Dana Osterhout
Bartender
Scottsdale,IA
Summary
Proactive Bartender with experience working Front of House and Back of House. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Consistent and dependable work ethic while delivering exceptional customer service.
Overview
7
years of professional experience
Work History
Johnny's Hall Of FameDes Moines, IA
Bertender/Server
08.2015 - 08.2022
Job overview
- Shift manager, leading sales,money handing, staff relations, cleanliness.
- Arrange and prepare tables for customers to offer memorable experiences and foster repeat business.
- Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Tonic On Court AveDes Moines, IA
Bartender
08.2016 - 02.2018
Job overview
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained alcoholic beverages well-stocked and organized to meet expected demands.
- Kept bar presentable and well-stocked to meet customer needs.
300 Craft And RooftopDes Moines, IA
Bartender
05.2017 - 10.2017
Job overview
- Served high customer volumes during special events, nights and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Education
Grand View University, Des Moines, IA
No Degree from Biology
Ballard High School, Huxley, IA
High School Diploma
05.2012
Skills
- Team Player
- High Energy and Stamina
- Point of Sale Systems
- Warm and Friendly
- Cool Under Pressure
- Reliable and Responsible
Timeline
Bartender
300 Craft And Rooftop
05.2017 - 10.2017
Bartender
Tonic On Court Ave
08.2016 - 02.2018
Bertender/Server
Johnny's Hall Of Fame
08.2015 - 08.2022
Grand View University
No Degree from Biology
Ballard High School
High School Diploma
Similar Profiles
Chloe JacksonChloe Jackson
Server at Johnny's Hall Of FameServer at Johnny's Hall Of Fame
Madison KoptaMadison Kopta
Freelance Sales Consultant at Hall of Fame MarketingFreelance Sales Consultant at Hall of Fame Marketing
Sandra Killen BurroughsSandra Killen Burroughs
Executive Director at Alabama Music Hall of FameExecutive Director at Alabama Music Hall of Fame