Dana Patterson
Swansea,IL
Summary
Results-driven Network Engineer with a proven track record in managing technical projects, VoIP deployment, and problem-solving. Expertise in collaborating with cross-functional teams to implement network solutions that enhance performance and ensure compliance.
Overview
20
20
years of professional experience
Work History
Network Engineer
Wells Fargo & Company
St Louis, Missouri
09.2005 - Current
- Collaborated with teams to manage small technical projects to install technology equipment, decommission technology equipment, or repair/replace faulty technology equipment.
- Collaborated to create documentation for the existing MDT (Monitored Disposal Team) process.
- Provided technical support to internal users, troubleshooting various network-related problems.
- Collaborated with engineers to implement routers, switches, firewalls and other hardware to deploy and manage LAN and wireless networks.
- Assisted NMC with WLAN AP replacement of faulty or damaged network components to improve performance.
- Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
- Cp;;aborated with Engineers to design and implement WLAN solutions.
- Collaborated with engineers to acquire IP addressing and subnetting, ensuring efficient network operation and connectivity.
- Ensure best practices with regards to network policies, procedures, and standards to align with organizational goals and security requirements.
- Collaborated with engineers in the deployment of VoIP (Voice over IP) solutions to enhance communication capabilities, while reducing operational costs.
- Collaborated with engineers to improve network performance through ongoing hardware upgrades, and bandwidth optimization techniques.
- Managed wireless networking setups, including access points placement and security configurations, to ensure robust mobile connectivity.
- Coordinated with vendors and service providers to ensure timely delivery and setup of network equipment and services.
- Meet with product owners to discuss project status and determine action plans.
- Coordinated project timelines and schedules for multiple technical initiatives.
- Collaborated with cross-functional teams to streamline the communication process to complete projects in a timely manner.
- Facilitated meetings to gather requirements and ensure stakeholder alignment.
- Utilizing Jira, create accurate records of all activities related to each individual project including costs, resources used and milestones achieved.
- Managed communication between stakeholders, vendors and other third-party organizations involved in the technical project.
- Coordinated with external vendors in order to procure necessary supplies or services required for successful completion of a project.
- Resolved conflicts among team members related to the delivery of technical projects.
- Ensured compliance with applicable regulations during the execution of a technical project.
- Facilitated meetings with internal teams, external partners and customers to discuss requirements for upcoming projects.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Identified, addressed and either resolved or escalated project issues.
Education
Some College (No Degree) - Network And Telecommunications Management
DeVry University
Skills
- Project management
- VoIP deployment
- Problem solving
- Effective communication
- Team collaboration
- Vendor coordination
Languages
German
Limited
Timeline
Network Engineer
Wells Fargo & Company
09.2005 - Current
Some College (No Degree) - Network And Telecommunications Management
DeVry University
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