Dana Pavlu
Reno,NV
Summary
Results-driven branch manager with expertise in client relationship management and staff training. Proven track record in driving membership growth and enhancing operational efficiency through strategic initiatives.
Overview
48
48
years of professional experience
Work History
Branch Manager
One Nevada Credit Union
Reno, NV
02.2003 - 07.2026
- Led branch operations to enhance member services and improve overall customer satisfaction.
- Developed strategic initiatives to increase market share and drive membership growth.
- Streamlined workflows by implementing process improvements, enhancing operational efficiency.
- Mentored and trained staff, fostering a culture of continuous learning and professional development.
Cashier
Vons Grocery Store
La Mesa, CA
01.1979 - 03.1994
- Processed customer transactions accurately and efficiently, ensuring smooth checkout experience.
- Maintained knowledge of products and promotions to assist customers effectively.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Restocked and organized merchandise in front lanes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Team player
- Performance reviews
- Financial services
- Reliable
- Client relationship management
- Staff training
- Business development
Timeline
Branch Manager
One Nevada Credit Union
02.2003 - 07.2026
Cashier
Vons Grocery Store
01.1979 - 03.1994