Conducted clinical assessments to evaluate client needs and support appropriate service referrals.
Documented assessment findings accurately within electronic case management systems.
Reviewed medical information and supporting evidence to inform eligibility decisions.
Communicated clearly with clients to gather relevant health and functional details.
Admissions Counselor
3 Years 9 Months
ERLANGER BEHAVIORAL HEALTH | 01.2023 - 2026
Assess patients for inpatient psychiatric hospital stays and complete requirements for admission. Review referrals and determine appropriate services. Insurance recertifications.
Supports Broker
2 Years
COMMUNITY NETWORK SERVICES | 01.2022 - 01.2024
Case Managment for those receiving Choices, ECF Choices, Katie Beckett, or DIDD services. Home visits and monthly phone calls to ensure services rendered meet recipients’ needs or to make changes as needed. Human Resources role of assisting caregivers in Self Determination program complete work applications, background checks and I-9s.
Additional experience available, including 20 years of Social Work/ Case Management with people with intellectual, developmental, and/or physical disabilities and in mental health. Experience includes 7 years of Management experience and 7 years Hospital experience. 5 years Human Resources experience.
Education
Master’s Professional Studies - Certification in Human Resources Leadership
TENNESSEE TECHNOLOGICAL UNIVERSITY | 01.2020
Graduated 2020
Bachelor of Social Work
UNIVERSITY OF TENNESSEE CHATTANOOGA | 01.2005
Graduated 2005
Skills
Active Listening
Critical Thinking
Conflict Management
Leadership
Organization
Time Management
Problem-Solving
Computer Literacy
Project Management
Personal Information
Title: BSW, MPS
Certification
CPR
Timeline
Admissions Counselor
ERLANGER BEHAVIORAL HEALTH
01.2023 - 2026Read More
Supports Broker
COMMUNITY NETWORK SERVICES
01.2022 - 01.2024Read More
UNIVERSITY OF TENNESSEE CHATTANOOGA
Bachelor of Social Work
Read More
TENNESSEE TECHNOLOGICAL UNIVERSITY
Master’s Professional Studies from Certification in Human Resources Leadership