Summary
Overview
Work History
Education
Skills
References
Timeline
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DANA RASAVONG

4117 W. Morgan Ave. Milwaukee,WI

Summary

Motivated Life Enrichment Director with background in developing and implementing therapeutic recreational programs for diverse populations. Strengths include adeptness in fostering positive relationships, creativity in program design, and ability to meet individual needs of residents. Previous work has made significant impact on improving quality of life for participants through custom-tailored activities designed to stimulate mental, physical, and social well-being.

Overview

17
17
years of professional experience

Work History

Life Enrichment Director

Mission Creek Senior Living
Waukesha, WI
04.2023 - Current
  • Initiated partnerships with outside organizations providing recreational opportunities for seniors.
  • Developed special one-on-one programs for when residents were unable to take part in group activities.
  • Maintained a budget and monitored expenses related to life enrichment activities.
  • Resolved residents/ family complaints regarding worker performance or services rendered.
  • Planned and organized special events such as holiday celebrations, birthday parties and outings.
  • Planned, organized or led exercise routines, athletic events or arts and crafts.
  • Organized intergenerational volunteer opportunities between students from local schools and senior citizens in the community.
  • Scheduled and coordinated events and activities for both Assisted Living and Memory Care Units.
  • Calculated and recorded department expenses and revenue.

Paralegal

Rausch, Strum, LLP. Attorneys at Law
Brookfield, WI
05.2018 - 03.2020
  • Prepare legal documents, including briefs, pleadings, appeals, wills and contracts for attorneys
  • Gather and analyze research data, such as statutes, decisions, and legal articles, codes, and documents
  • Direct and coordinate law office activity, including delivery of subpoenas
  • Attended court proceedings to observe trials or hearings.
  • Organized exhibits for trial by preparing materials and supporting documentation.

Team Lead-Mail Room

Rausch and Strum, LLC. Attorneys at Law
Brookfield, WI
11.2010 - 05.2018
  • Trained and supervised employees in all facets of mail handling
  • Ensured that incoming public inquiries and staff mail is correctly distribution to appropriate units and staff
  • Tracking of incoming and outgoing
  • Postal Mail by running postage machine
  • Ordering inventory for all department and out of state offices
  • Facilitated team meetings to discuss targets, strategies, and address any issues.

Customer Service Associate

Pitney Bowes Management Services (c/o Liberty Mutual Insurance)
Milwaukee, WI
04.2008 - 06.2010
  • Multi-phone line, Transferring calls, International Calls
  • Looking up claims using VIA Navigator and ACES
  • Shipping and Receiving packages
  • Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Education

High School Diploma -

Project S.T.A.Y Senior Institute
06.2007

Skills

  • Program development
  • Event planning
  • Budget management
  • Activity planning
  • Volunteer management
  • Monthly event calendars
  • Entertainment booking
  • Artistic direction
  • Problem-solving abilities
  • Attention to detail
  • Data analysis
  • Team building
  • Collaboration
  • Computer and technology skills

References

  • Melissa Love; Nurse 414-391-6886
  • Cortessa King; Resident Coordinator 414-394-1851
  • Marti Banks; Scheduler 414-484-9319

Timeline

Life Enrichment Director

Mission Creek Senior Living
04.2023 - Current

Paralegal

Rausch, Strum, LLP. Attorneys at Law
05.2018 - 03.2020

Team Lead-Mail Room

Rausch and Strum, LLC. Attorneys at Law
11.2010 - 05.2018

Customer Service Associate

Pitney Bowes Management Services (c/o Liberty Mutual Insurance)
04.2008 - 06.2010

High School Diploma -

Project S.T.A.Y Senior Institute

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DANA RASAVONG