Dana Rhodes
Summary
Resourceful HR team collaborator with in-depth knowledge of data analysis and employee development. Highly experienced in various information technology systems and program management to improve business procedures and streamline implementation. Works well independently or in team environments.
Overview
17
17
years of professional experience
Work History
Human Resources Analyst
New Hanover County
06.2021 - Current
- Monitor and troubleshoot the functionality and exchange of information of HRIS interfaces with various external systems
- Provide input on systems design and functionality and identify ways to enhance usability of HR business systems.
- Review, test, and make recommendations for system upgrades and enhancements.
- Serve as primary liaison to end-users of HR business systems by establishing and maintaining system users, user environment, and security profiles; and provide technical assistance and training to system users.
- Collect, compile, analyze, and audit data to effectively address business needs.
- Create, maintain, and prepare standard and customized reports using HR business systems to exchange data between systems and extract necessary information.
- Collaborate with departments to develop, evaluate, analyze, and update job classification descriptions.
- Conduct and participate in salary and benefit surveys and makes recommendations that ensure a competitive pay and classification plan.
- Makes recommendations regarding salary and classification adjustments to individual positions or groups of positions.
Human Resources Specialist
New Hanover County
11.2020 - 06.2021
- Use electronic systems to troubleshoot issues, facilitate communication, track metrics.
- Deliver various training to employees and advise stakeholders on best practices.
- Process course registrations, schedule training courses, track attendance, promote training opportunities, prepare training agendas and instructional materials, and facilitate training events.
- Coordinate and facilitate the new hire orientation program to include scheduling the location and participants, presenting information.
- Coordinate the county’s recognition and customer service programs to include creating and updating reports, managing inventory of program supplies, and distributing awards and certifications to employees.
Human Services Supervisor
New Hanover County
08.2015 - 11.2020
- Develop and train curriculum for various Social Services programs and software programs
- Schedule and plan training programs, outlines, and training room assignments
- Assist with conducting interviews for potential employment candidates
- Conduct training evaluations, performance reviews and elicit feedback from new hire participants
- Trained over 210 new and existing employees in various programs throughout agency
- Selected as member of Professional Development Academy cohort SERVE
- Proficient in Munis, Salesforce, NEOGOV, MS Office, virtual mediums, and multiple other software programs.
Area Director
Brigade Boys and Girls Club
12.2007 - 07.2015
- Plan and implement Human Resources program focusing on training and development of new employees
- Community outreach for fundraising and membership recruitment
- Recruit, train, and supervise multiple volunteers and educational program staff for at-risk youth population
- Write, develop, and research grant opportunities and community partners
- Supervise Juvenile Restitution Program, Establish partnerships for Community Service
- Graduate of Boys and Girls Clubs of America Advanced Leadership Program.
Education
M.P.A. Public Administration -
University of North Carolina Wilmington
Wilmington, NC12.2023
B.S. Business Administration, Marketing -
University of North Carolina Wilmington
Wilmington, NC12.2005
Skills
- HRIS Systems
- Training and mentoring
- Job Evaluation
- Data Analysis
Timeline
Human Resources Analyst
New Hanover County
06.2021 - Current
Human Resources Specialist
New Hanover County
11.2020 - 06.2021
Human Services Supervisor
New Hanover County
08.2015 - 11.2020
Area Director
Brigade Boys and Girls Club
12.2007 - 07.2015
M.P.A. Public Administration -
University of North Carolina Wilmington
B.S. Business Administration, Marketing -
University of North Carolina Wilmington
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