Dana Rhodes
Sunnyvale,CA
Summary
I am dedicated, adaptable and professional with a proactive attitude and the ability to learn quickly. I have a strong work ethic and effective communication skills. I am eager to contribute to a dynamic team and support their organizational goals.
Overview
28
28
years of professional experience
Work History
Price Accuracy Coordinator
Rite Aide Pharmacy
Los Altos, California
11.1996 - Current
- Performed regular audits of store merchandise to verify compliance with established pricing policies.
- Created promotional materials such as signs, posters, and other documents that accurately reflect current prices.
- Monitored price discrepancies and identified errors.
- Provided support to store personnel when resolving customer inquiries about incorrect prices or item details.
- Verified and maintained pricing accuracy in store systems.
- Investigated customer complaints regarding incorrect pricing information or inaccurate item descriptions.
- Collaborated with multiple departments, including IT, marketing, and operations teams to resolve pricing issues quickly.
- Listened to customer needs to identify and recommend best products and services.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Mountain View High School
Mountain View, CA06-1987
Skills
- Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated
- Ability to preserve confidentiality of information
- Accuracy and attention to detail
- Ability to work within strict time frames and resolute deadlines
- Ability to organize and prioritize a variety of tasks/projects
References
References available upon request.
Timeline
Price Accuracy Coordinator
Rite Aide Pharmacy
11.1996 - Current
High School Diploma -
Mountain View High School