- Camping
- I participate in low-impact exercises to strengthen core muscles
- Gym Workouts
- Enjoy participating in crossfit for overall physical and mental well-being
- Road Trips
- Adventure Travel
- Learning new cooking techniques and expanding my culinary skills
- Enjoy experimenting with different ingredients and flavors in the kitchen
Dana Ritz
New Port Richey,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
40
40
years of professional experience
Work History
General Manager of Operations
ARO Lock & Key, Inc
06.1985 - Current
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
No Degree - Business Administration
Rasmussen College
Holiday, FL06-2010
High School Diploma -
Gulf High School
New Port Richey FL06-1986
Skills
- Staff development
- Operations management
- Health and safety compliance
- Systems implementation
- Advanced training in hardware installations
- Procedure development
- Policies and procedures implementation
- Customer service
- Account recordkeeping
- Client relations
- Microsoft office expertise
- Cost reduction
Interests
Timeline
General Manager of Operations
ARO Lock & Key, Inc
06.1985 - Current
No Degree - Business Administration
Rasmussen College
High School Diploma -
Gulf High School
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