Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Katherine Mazzo-Shields

Palm Bay,Florida

Summary

Well-qualified social work professional adept at setting up services, working with healthcare professionals and families and giving patients continuous support through counseling. Good communicator and relationship-builder with exceptional skills in planning, resolving conflicts and solving diverse problems. Licensed RN in Florida. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

19
19
years of professional experience

Work History

Pediatric Nurse Case Manager 1

Centene
Orlando, FL
08.2020 - Current
  • Completed administration work and paperwork for over 190 clients.
  • Collaborated with interdisciplinary team of professionals as well as patients and families to determine appropriate treatment options.
  • Gathered community resources and coordinated referrals to obtain services.
  • Provided education and support to patients' family members.
  • Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
  • Documented services and collected required data for evaluation.
  • Counseled patients on ongoing basis to assist with challenges.
  • Performed psychosocial assessments and evaluations of current needs.
  • Communicated with relatives of patients about diagnoses and treatment programs.
  • Coordinated psychosocial assessments, treatment plans and progress notes.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Guided clients in development of skills and strategies for dealing with individual problems.

Pediatric Emergency Room Nurse

AdventHealth
Orlando, FL
07.2015 - 07.2020
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Executed appropriate steps for patient treatment following careful review of physician medical regimen.
  • Provided skilled direct nursing care to pediatric patients in Emergency department.
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.

Pediatric Registered Nurse

Childrens National Medical Center
Washington, DC
01.2006 - 06.2015
  • Implemented accurate and timely documentation in electronic client medical records.
  • Reported patient assessment findings and physical and psychosocial responses to nursing intervention for progress towards care goals.
  • Facilitated medication management and monitored patients for side effects.
  • Initiated emergency resuscitative measures according to resuscitation and pediatric advanced life support protocols and directives.
  • Administered medications and therapies as prescribed by physicians.
  • Performed basic physical assessments of newborns and infants.
  • Educated patients, caregivers and families on diagnoses, disease management, wound management and equipment management.
  • Counseled patients and families to provide psychological, emotional and spiritual support.
  • Completed initial and comprehensive ongoing patient and family assessments to determine healthcare needs.
  • Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
  • Defined care goals based on nursing diagnoses and incorporated therapeutic, preventive and rehabilitative nursing actions.
  • Treated pediatric patients with minor illnesses, acute and chronic health problems and growth and development concerns.
  • Utilized well-honed communication skills to deliver information to pediatric patients and family members regarding treatment, care and medical options.
  • Documented health findings and information in patients' charts.
  • Evaluated patient care needs, prioritized treatment and maintained patient flow.
  • Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.
  • Conducted patient assessments by taking vital signs and interviewing about symptoms.

Education

Associate of Arts - Nursing

Prince George's Community College
Upper Marlboro, MD
05.1976

Skills

  • Conducting assessments
  • Improving well-being
  • Coordinating services
  • Managing records
  • Gathering referrals
  • Educating families
  • Team collaborating
  • Active listening
  • Computer skills
  • Multitasking
  • Flexible schedule
  • Reliable & trustworthy
  • Team building
  • Customer service

Additional Information

Current Florida RN license RN9406816, expiration date 4/30/2025.

In process of acquiring Compact State License.

Timeline

Pediatric Nurse Case Manager 1

Centene
08.2020 - Current

Pediatric Emergency Room Nurse

AdventHealth
07.2015 - 07.2020

Pediatric Registered Nurse

Childrens National Medical Center
01.2006 - 06.2015

Associate of Arts - Nursing

Prince George's Community College

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Katherine Mazzo-Shields