Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Dana Shine

Dana Shine

Escrow Assistant
6355 Desoto Ave #A108, Woodland Hills ,CA

Summary

Well-qualified Escrow Assistant proficient in gathering, reviewing and organizing materials in support of the escrow process. Detail-oriented and methodical with excellent multitasking and problem-solving abilities. Offering 15 years of related experience.

Overview

28
28
years of professional experience

Work History

Escrow Officer

The Escrow Shop
Encino, CA
10.2022 - 04.2023
  • Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
  • Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
  • Prepared closing documents with care to eliminate errors or delays in processes.
  • Reviewed documents for accuracy and verified funds.
  • Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
  • Complied with purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions.
  • Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
  • Consulted with title department to resolve tax liens, boundary disputes and encroachments.
  • Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements.

Realtor Sales Associate

Lydia Gable - Compass
Westlake Village, CA
09.2021 - 07.2022
  • Kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
  • Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
  • Serviced daily flow of leads to quickly identify and capitalize on sales opportunities.
  • Maintained current and accurate CRM database of prospective customers.
  • Scheduled and managed showings as well as frequent open houses and customer-focused events.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Advised prospective clients on current market activities and optimal buying or selling choices.

Escrow Assistant

Encore Escrow
Brentwood, CA
10.2021 - 01.2022
  • Ordered demands, HOA statements, evidence of insurance and other required documents.
  • Facilitated clear and effective communication between brokers, borrowers and lenders.
  • Put together closing statements for buyer and seller review.
  • Reviewed and interpreted buyer, seller and lender instructions to assess escrow requirements.
  • Managed master calendar of signings and organized related paperwork.
  • Prepared closing documents with care to eliminate errors or delays in processes.
  • Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.

Realtor Sales Associate

Keller Williams World Class
Westlake Village, CA
07.2018 - 10.2021
  • Maintained current and accurate CRM database of prospective customers.
  • Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
  • Kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
  • Scheduled home viewings with potential buyers.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Generated list of properties to meet specific client needs.
  • Researched and determined competitive market price.
  • Represented buyers and sellers in major real estate transactions.
  • Accompanied buyers during property inspections.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.

Realtor Sales Associate

Keller Williams Realty
Calabasas, CA
03.2016 - 05.2018
  • Followed up with prospects throughout sales processes to offer assistance.
  • Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
  • Located potential listings and set up meetings to capitalize on opportunities.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Educated clients on current real estate market and answered questions.
  • Scheduled home viewings with potential buyers.
  • Negotiated, facilitated and managed real estate transactions.
  • Answered phone calls and emails from potential and existing customers.
  • Responded quickly to customer inquiries, asking questions to better understand needs.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Communicated with owners regarding home and loan status.
  • Cold called clients to obtain exclusives.

Realtor Sales Associate

Coldwell Banker
Calabasas, CA
04.2014 - 03.2016
  • Maintained current and accurate CRM database of prospective customers.
  • Kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
  • Expanded brand presence through proactive marketing and advertising strategies.
  • Managed real estate transactions from initiation to closing.
  • Scheduled home viewings with potential buyers.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Generated list of properties to meet specific client needs.
  • Researched and determined competitive market price.
  • Represented buyers and sellers in major real estate transactions.
  • Accompanied buyers during property inspections.
  • Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
  • Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.

Escrow Assistant

Chartwell Escrow
Sherman Oaks, CA
10.2012 - 06.2013
  • Ordered demands, HOA statements, evidence of insurance and other required documents.
  • Put together closing statements for buyer and seller review.
  • Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
  • Reviewed documents for accuracy and verified funds.
  • Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
  • Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
  • Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
  • Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
  • Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.

Escrow Officer

Encore Escrow
Reseda, CA
08.2001 - 02.2002
  • Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
  • Reviewed documents for accuracy and verified funds.
  • Prepared closing documents with care to eliminate errors or delays in processes.
  • Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
  • Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
  • Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
  • Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
  • Consulted with title department to resolve tax liens, boundary disputes and encroachments.
  • Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
  • Closed purchase transactions in multi-state, high-volume environment and satisfied customer expectations by meeting timelines and communicating proactively.
  • Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements.

Jr. Escrow Assistant

Glenfinnan Escrow
Woodland Hills , CA
07.1996 - 08.2001

Escrow Assistant

Fidelity National Title Insurance Company
Tarzana, CA
06.1995 - 07.1996

Education

High School Diploma -

Birmingham High School
Lake Balboa
1984

Real Estate License # 01939998

Skills

  • Contracts knowledge
  • Real estate industry knowledge
  • Troubleshooting
  • Multitasking
  • Communication
  • Property closing
  • Sales development
  • Market research
  • Client relations
  • Contract negotiation
  • Purchase agreements
  • Escrow processes
  • Networking and business development
  • Client relationship management
  • Loan coordination

Timeline

Escrow Officer

The Escrow Shop
10.2022 - 04.2023

Escrow Assistant

Encore Escrow
10.2021 - 01.2022

Realtor Sales Associate

Lydia Gable - Compass
09.2021 - 07.2022

Realtor Sales Associate

Keller Williams World Class
07.2018 - 10.2021

Realtor Sales Associate

Keller Williams Realty
03.2016 - 05.2018

Realtor Sales Associate

Coldwell Banker
04.2014 - 03.2016

Escrow Assistant

Chartwell Escrow
10.2012 - 06.2013

Escrow Officer

Encore Escrow
08.2001 - 02.2002

Jr. Escrow Assistant

Glenfinnan Escrow
07.1996 - 08.2001

Escrow Assistant

Fidelity National Title Insurance Company
06.1995 - 07.1996

High School Diploma -

Birmingham High School

Real Estate License # 01939998
Dana ShineEscrow Assistant