Dana Thompson
Carlisle,IA
Summary
Confident , reliable, patient-focused healthcare professional with more than 15 years of healthcare experience working Urgent Care . Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
16
16
years of professional experience
Work History
CMA-AAMA
UnityPoint Clinic
West Des Moines, IA
08.2008 - Current
- Works directly with providers to assist with minor in-office procedure
- Obtains patient vital signs and visit assessment in a timely manner
- Implement safe practice and infection control when performing phlebotomy and administering medications
- Have worked professionally with referral offices to provide efficient transfer of care
- Communicate proficiently with patients to give lab results , answer treatment questions , refill medications
- Maintain patient confidentiality and abide by HIPPA law regulations
- Responded quickly to emergency situations according to established protocols.
- Quality Flu Metric Superuser
Education
Associate of Applied Science - Certified Medical Assistant Program
Kaplan University
Urbandale, IA05-2008
Skills
- Patient education and health promotion
- Laboratory specimen collection and preparation
- Minor surgical procedure assistance
- Sterile techniques and infection control
- Patient appointment scheduling and medical record management
- Time management and multitasking
- Medication preparation and administration
- Medical documentation and charting
- Physician assistance in examinations and treatments
- Patient preparation for diagnostic procedures
- Vital signs and medical history recording
- Time management and multitasking
- Electronic health record(EHR) proficiency
- CPR and first aid certification
Credentials
- Certified Medical Assistant -AAMA -Iowa, #2418442, expires04/30/2026
- Basic Life Support (BLS), American Heart Association , Expires 09/2024
Timeline
CMA-AAMA
UnityPoint Clinic
08.2008 - Current
Associate of Applied Science - Certified Medical Assistant Program
Kaplan University