KELLIE FILSON

Administrative Medical Assistant for a busy 11 provider practice.Daily duties include talking to patients, providers, and pharmacies on the phone and via mychart. Taking patient phone calls to triage symptoms to determine what course is best for them. I.e. If an appointment is needed or if they need to go to ER for higher level of care.

Answered mychart correspondence, refilled medications, completed prior authorizations, and communicated lab and imaging results to patients. Speaking with pharmacies and other medical offices on behalf of the patient.

Trained 2 new admin team members over 2.5 years as the first admin on the team, serving as a primary resource for job-related concerns and questions.

• Worked as CMA in urgent care practice, managing over 30 walk-in patients daily. Responsibilities included triaging patients, obtaining vitals, EKGs, UAs, streps, flus, and other laboratory testing. Administered injections and assisted with suturing and various medical procedures, contributing to patient care and effective treatment delivery.
• Supported Baptist Health Lexington patient care with vital signs and room preparation.
• Documented patient information in Baptist Health Lexington electronic health records.
• Assisted providers during exams and minor procedures at Baptist Health Lexington.

• Supported 2-provider practice by managing care for 30+ walk-in patients daily. Responsibilities included triaging patients, obtaining vitals, phlebotomy, EKGs, UAs, streps, flus, and other laboratory testing, and administering injections, assisting with suturing, and other medical procedures.
• Roomed patients and collected vital signs for Baptist Health Lexington clinics
• Prepared exam rooms and sterilized instruments for provider visits
• Documented patient information in electronic health records at Baptist Health Lexington

• Served as CMA in a 2 provider practice, supporting care for 30-50 pediatric patients daily. Managed patient triage, collected vital signs, performed phlebotomy, executed CBC, CMP, and UA tests, provided injections and vaccinations, conducted hearing and vision exams, assisted with suturing, and carried out various medical procedures. Obtained pre-certifications for procedures, coordinated referrals, responded to patient phone calls, and managed prescription refills to streamline patient access to care.
• Assisted Baptist Health Lexington providers with exams and minor procedures.
• Recorded patient vitals and histories in electronic health records.
• Prepared exam rooms with supplies and sterilized instruments.

• Provided comprehensive support as a CMA in a 3-provider practice, including triaging patients, obtaining vitals, performing phlebotomy, administering injections, and assisting with medical procedures like biopsies, wart destruction, and skin cancer removals.
• Supported Baptist Health Lexington patient rooms with vital signs and intake documentation.
• Prepared Baptist Health Lexington exam rooms and sterilized medical equipment.
• Assisted Baptist Health Lexington providers with procedures and patient examinations.

• Served as CMA for 2 provider practice, managing care for 60-110 walk-in patients daily. Managed patient triage, obtained vital signs, executed phlebotomy, carried out EKGs, CBCs, CMPs, and UAs, administered injections, conducted IV placements and monitoring, assisted with suturing, and facilitated other medical procedures. Obtained pre-certifications for procedures, coordinated referrals, handled patient phone calls, and conducted DOT and non-DOT physicals, drug screens, and breath alcohol testing.
• Triaged patients in urgent treatment clinic and documented chief complaints.
• Obtained vital signs and prepared patients for provider evaluations.
• Assisted providers with wound care, injections, and minor procedures.