Dana Wolf
Elroy,WI
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing communication and problem-solving strengths.
Overview
20
20
years of professional experience
Work History
Cook
Gundersen St Joesphs
Hillsboro, Wisconsin
02.2023 - Current
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Prepared and served food for staff and also hospital patients.
Shift Leader, Safety Coordinator
Kwik trip
Loyal, Wisconsin
10.2004 - 12.2022
- Trained new employees on company policies, operational procedures, and customer service standards.
- Assisted in training new employees on shift operations.
- Supervised team during daily shifts, ensuring efficient operation and customer satisfaction.
- Managed daily workflow and scheduled staff for adequate coverage.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Assisted general manager with operations game plan and company initiatives implementation.
- Assessed company operations for compliance with safety standards.
- Implemented strategies to increase sales and improve service quality.
- Delegated tasks to employees and monitored activities and task completion.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Reviewed time sheets for accuracy before submitting them for payroll processing.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Upheld company standards and compliance requirements for operations.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Scheduled staff shifts, considering peak times and individual availability.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Lincoln High School
Wisconsin Rapids, WI05-2003
Skills
- Food handling
- Sanitation
- Order prioritization
- Food costing
- ServSafe certified
Timeline
Cook
Gundersen St Joesphs
02.2023 - Current
Shift Leader, Safety Coordinator
Kwik trip
10.2004 - 12.2022
High School Diploma -
Lincoln High School