Danadria Jones

• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed incoming calls and directed to appropriate department.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
• Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.

• Verified quality of specimens by centrifuging specimens for logistics courier to pick up.
• Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
• Maintained a fully stocked phlebotomy cart, carrier, and station.
• Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
• Enforced infection control and sharps disposal procedures to protect patients, co-workers, and self.

• Encouraged residents to participate in activities of daily living to enhance personal dignity.
• Provided clients personal care and hygiene assistance, including bathing, dressing, grooming, and toileting.
• Monitored the health and well-being of clients and reported significant health changes.
• Recorded client status progress and challenges in logbooks and reports.
• Supported clients during medical appointments to ensure understanding of instructions provided by healthcare professionals.
• Assisted with meal planning to meet nutritional plans.

• Collaborated with team members across departments to maintain quality standards throughout the facility.
• Maintained records of patient histories, test results, and other pertinent information.
• Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
• Completed general administrative tasks to support the radiology department.

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• Documented findings accurately into electronic health records systems for future reference by physicians.
• Recognized by management for providing exceptional customer service.

• I checked the patients' pulse, temperature, and respiration.
• Assisted with client personal care needs to foster independence and well-being.
• Helped clients move in bed, stand, or walk using proper body mechanics techniques.
• Assisted clients with bathing, dressing, and incontinence care.
• Accompanied clients to doctors' offices and on other trips outside the home, providing transportation, assistance, and companionship.