Kylie DiDonato

• Admitted and discharged all patients that came into the hospital always using good communication with my co-workers making sure all paperwork was properly filled out.
• Executed administrative duties to facilitate unit tasks and meet team goals.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Enhanced office productivity by handling high volume of callers per day.
• Maintained rapport with physicians, nurse,s and other healthcare personnel.
• Performed various administrative tasks by filing, copying and faxing documents..
• Reduced wait times for patients by accurately updating charts and promptly notifying physicians of changes in medical conditions or test results.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Managed incoming calls and directed to appropriate department.
• Ensured accuracy of medical documentation by meticulously transcribing physician orders and verifying information with nursing staff as needed.
• Worked well in a team setting, providing support and guidance.
• Cultivated interpersonal skills by building positive relationships with others.
• Performed various administrative tasks by filing, copying and faxing documents.
• Scheduled appointments for the patients or any other testing needed.
• I had accompanied some patients to their doctor's appointment as well to ensure safety.

• Maintained clean and well-organized environment for client happiness and safety
• Monitored vital signs and medication use, documenting variances and concerning responses
• Aided with mobility and independence for disabled individuals and continually monitored safety.

I also worked as a front desk receptionist, where I would communicate with insurance companies along with all other secretary duties.

• Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection
• Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
• Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
• Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.