Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Security Access Associate
King's Dominion
Doswell, Virginia
05.2024 - 01.2025
Assisted in maintaining safety protocols during peak visitor times.
Collaborated with team members to manage crowd flow and guest inquiries.
Trained new associates on access procedures and park policies effectively.
Monitored metal detectors for proper function.
Assisted team members in checking guest items to ensure that park policies were enforced.
Cashier
Hole Family Donuts
New Kent, Virginia
12.2023 - 05.2024
Assisted customers with inquiries and provided product information.
Maintained cleanliness and organization of checkout area and merchandise displays.
Handled cash, credit, and refund transactions accurately and securely.
Monitored inventory levels at checkout to ensure product availability for customers.
Performed other duties as assigned by management.
Nook Concierge
University of Alaska
Fairbanks, Alaska
01.2022 - 05.2023
Assisted guests with check-in and check-out procedures efficiently.
Answered guest questions regarding local area, facilities and amenities.
Directed incoming calls and messages to the appropriate staff.
Entered work orders for housekeeping and maintenance issues.
Issued and maintained records for rental equipment and ensured prompt returns for rentals.
Resident Assistant
University of Alaska
Fairbanks, Alaska
08.2019 - 12.2021
Facilitated community events to enhance student engagement and social interaction.
Provided support to residents regarding academic and personal challenges.
Mediated conflicts between residents to promote a harmonious living environment.
Conducted regular safety inspections to ensure compliance with university standards.
Maintained accurate records of resident interactions and incidents for reporting purposes.
Education
Bachelor of Science - Wildlife Biology
University of Alaska Fairbanks
Fairbanks, AK
Skills
Access control
Safety protocols
Guest services
Policy enforcement
Conflict resolution
Team collaboration
Event planning
Documentation and reporting
Accomplishments
Resident Assistant of the month from University of Alaska
Senior Research & Engagement Coordinator at King's Online & King's Professional and Executive DevelopmentSenior Research & Engagement Coordinator at King's Online & King's Professional and Executive Development