Danai Mason
Cohoes,NY
Summary
Enthusiastic, hardworking, and safety-conscious professional seeking to leverage an active background in airport customer service and specialized caregiving to become a Flight Attendant for Envoy Air. Eager to deliver exceptional customer care, adapt to dynamic flight operations, and maintain the highest standards of safety for American Airlines Group passengers.
Overview
5
5
years of professional experience
Work History
Front of House Cashier
Chick-fil-A (OHM Concession Group)
Albany International Airport (ALB), New York
04.2026 - Current
- Provide friendly, fast, and personable hospitality to hundreds of domestic and international travelers daily in a high volume, time sensitive environment.
- Maintain strict adherence to airport security protocols and handle fast-paced schedule changes due to flight delays or peak travel rushes.
- Collaborate closely with kitchen staff and management to achieve rapid service targets while ensuring a pristine, sanitary dining area.
Private Specialized Caregiver
Family Caregiving At Home
Cohoes, New York
05.2021 - 04.2026
- Provided dedicated, attentive daily care for a child with special needs, requiring a highly observant mindset, patience, and immediate calm-under-pressure problem solving.
- Managed strict daily schedules, medication reminders, and behavioral monitoring with zero supervision demonstrating extreme personal responsibility.
Education
GED -
Wake Technical Community College
Raleigh, NC11-2025
Skills
- Cash handling
- Customer service excellence
- Time management
- Attention to detail
- Quick decision-making
- Conflict resolution
- Team collaboration
- Customer observation
- Flexibility
- Diversity awareness
Timeline
Front of House Cashier
Chick-fil-A (OHM Concession Group)
04.2026 - Current
Private Specialized Caregiver
Family Caregiving At Home
05.2021 - 04.2026
GED -
Wake Technical Community College