Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
SalesAssociate

Danairys Villegas

Lilbourn,GA

Summary

Dynamic Sales Associate with proven expertise in customer engagement and bilingual communication, honed at Danairys. Excelled in identifying customer needs, boosting revenue through strategic product recommendations, and enhancing shopping experiences. Skilled in order processing and time management, contributing to a positive and efficient store environment.

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
1
year of professional experience

Work History

Sales Associate

Reginald
06.2024 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Wrapped, boxed and weighed bakery department products.

Cashier

Otto
11.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Trained newly hired employees on routine tasks and customer service.
  • Enhanced drive-thru service speed by optimizing order taking and payment processes.

Education

High School Diploma -

Francisco Oller
Bayamón, PR
06-2022

Skills

  • Customer service
  • Stocking and receiving
  • Store opening and closing
  • Order processing
  • Customer engagement
  • Task prioritization
  • bilingual
  • Time management

Languages

English
Professional Working
Spanish
Native or Bilingual

Interests

  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Graphic Design
  • Gym Workouts
  • I participate in low-impact exercises to strengthen core muscles
  • Yoga

Timeline

Sales Associate

Reginald
06.2024 - Current

Cashier

Otto
11.2023 - 05.2024

High School Diploma -

Francisco Oller

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