Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dana Kay Bonnell

Hampton,GA

Summary

Dedicated and detail-oriented Registered Medical Assistant (RMA) with experience in outpatient clinical settings, administrative roles, and public service. Proven ability to excel in multi-provider practices and high-volume environments. Strong background in patient care, data management, and interdisciplinary teamwork. Committed to delivering compassionate care and improving health outcomes through evidence-based practices, and lifelong education.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Health First Medical Group
Melbourne , Florida
08.2024 - 04.2025
  • Supported multiple providers in a high-volume outpatient OB/GYN office.
  • Performed chart prep, rooming, vitals, medication administration, performed CLIA-waived tests, provided patient education, and follow-up.
  • Assisted with minor procedures and specimen handling.

Office Assistant II

Brevard County Parks and Recreation Department
Viera, Florida
09.2021 - 12.2022
  • Provided organizational support to department administrators.
  • Responded to patron inquiries, maintained files and records, ordered supplies, and facilitated meetings.

Desk Operations Specialist

Mayo Clinic
Rochester, Minnesota
07.2020 - 01.2021
  • Performed reception duties, rooming, vitals, obtained health histories, reconciled medications, chaperoning, sanitizing, and stocking exam rooms, patient check-out, and appointment scheduling across various departments.

Customer Service Associate

HEB Grocery Store
Midland, Texas
12.2018 - 12.2019
  • Delivered exemplary customer service in a high-volume grocery store as a cashier and bagger.
  • Cross-trained in multiple departments; selected for management training.

Intake and Screening Coordinator

PermiaCare
Odessa, Texas
10.2016 - 09.2018
  • Initial point of contact for clients seeking services from the local mental health authority.
  • Screened prospective clients and provided referrals, and/or crisis intervention, as appropriate.
  • Assisted clients with the intake process and collected data to determine the level of care and service planning.

Data and Reporting Assistant

American Cancer Society
East Lansing, Michigan
03.2014 - 11.2014
  • Compiled national fundraising data for the Making Strides Against Breast Cancer campaign.
  • Monitored call quality and provided feedback to improve outreach effectiveness.

Support Services Coordinator

Central Area Prisoner Reentry
Big Rapids, Michigan
11.2010 - 09.2013
  • Anticipated needs and connected participant parolees with the services necessary for a successful reintroduction to the community, following state prison.
  • Partnered with correction agencies, community organizations, and volunteers to assist with the acquisition of vital documents, emergency food and hygiene items, clothing, transportation, and mentors.

Track Photographer

Mount Pleasant Meadows Racetrack
Mount Pleasant, Michigan
05.1998 - 09.2013
  • Captured, edited, printed, and distributed race event photography as an independent contractor.

Education

College Credit Certificate - Medical Assistant Specialist

Eastern Florida State College
Palm Bay, FL
06-2024

Master of Science - Criminal Justice

Grand Valley State University
Grand Rapids, MI
08-2016

Bachelor of Arts - Two-Dimensional Art, Art History, Sociology

Central Michigan University
Mount Pleasant, MI
05-2007

Associate of Applied Science - Photographic Imaging

Lansing Community College
Lansing, MI
08-2004

Skills

  • Patient advocacy
  • Oral and written communication
  • Teamwork
  • Computer proficiency and EMR/EHR
  • HIPAA compliance
  • Medical terminology
  • Phlebotomy
  • EKG

Certification

  • Registered Medical Assistant (RMA) American Medical Technologists (AMT) since July 2024
  • Basic Life Support (BLS) American Heart Association since May 2023

Timeline

Registered Medical Assistant

Health First Medical Group
08.2024 - 04.2025

Office Assistant II

Brevard County Parks and Recreation Department
09.2021 - 12.2022

Desk Operations Specialist

Mayo Clinic
07.2020 - 01.2021

Customer Service Associate

HEB Grocery Store
12.2018 - 12.2019

Intake and Screening Coordinator

PermiaCare
10.2016 - 09.2018

Data and Reporting Assistant

American Cancer Society
03.2014 - 11.2014

Support Services Coordinator

Central Area Prisoner Reentry
11.2010 - 09.2013

Track Photographer

Mount Pleasant Meadows Racetrack
05.1998 - 09.2013

College Credit Certificate - Medical Assistant Specialist

Eastern Florida State College

Master of Science - Criminal Justice

Grand Valley State University

Bachelor of Arts - Two-Dimensional Art, Art History, Sociology

Central Michigan University

Associate of Applied Science - Photographic Imaging

Lansing Community College