DANA KRISTINE PANGAN - YBAÑEZ
Quezon City,NCR
Summary
Registered Nurse with a strong clinical background and HIPAA certification, trained in medical virtual assistance and healthcare administrative support. Experienced in using EHR platforms such as Practice Fusion and Simple Practice through hands-on training. Brings prior bedside nursing experience combined with up-to-date skills in virtual care coordination, medical documentation, and patient communication. Well-suited for remote roles requiring both medical knowledge and proficiency in digital healthcare tools.
Overview
15
15
years of professional experience
Work History
Medical Virtual Assistant
Camran Nezhat Institute
07.2024 - 09.2025
- Assited in scheduling processes to optimize time management across multiple cases surgery needs.
- Coordinated communication between teams to ensure project alignment and timely updates.
- Developed and maintained organized filing systems for improved document retrieval and management.
- Assisted in insurance inquiries and filing gap exception requests.
- Monitored emails, organized inbox, and prioritized messages for client needs.
- Conferred with patients by telephone, chat or email to provide information.
Poll Clerk
Commission on Elections
11.2023 - 11.2023
- Assigned at the Emergency Accessible Polling Places (EAPP) intended for people with disabilities, senior citizens, pregnant, and for people with special care.
- Securing confidentiality of completed ballots.
Dialysis Nurse
Nephrology Center of Fairview
11.2012 - 06.2014
- Providing dialysis treatment for patients with Chronic Kidney Disease / End-Stage Renal Disease.
- Special care for patients with other existing co-morbidities.
- Managing patient's schedule for their dialysis treatment.
- Handling referral to the Dialysis Center's in house Physician and for emergency referral in the hospitals.
Intravenous Therapy Nurse
Bernardino General Hospital 1
07.2010 - 11.2011
- Assigned in Medical-Surgical Ward.
- Receiving endorsements of post-op patients.
- IV Cannulation in different age, gender, and medical cases.
- Monitoring of patient under intravenous therapy.
- Monitor and records patient's intake and output accurately.
- Keeping the Doctor's orders up-to-date prior endorsements.
- Referrals for shifting / modification of intravenous fluids.
- Recording number of patients under different intravenous fluids.
- Assisting in administration of chemotherapy drugs.
Medical Records Officer
Bernardino General Hospital 1
05.2010 - 06.2010
- Managing Patient Records.
- Data Entry and Retrieval.
- Ensuring compliance and legal requirements.
- Requiring completion of documentation of the assigned healthcare staff.
- Report preparation for statistics and for record archiving.
Education
Bachelor of Science in Nursing -
Our Lady of Fatima University
10.2007
Master of Arts - Public Administration
Our Lady of Fatima University
Quezon City10-2022
Skills
- EHR Navigation
- HIPAA Compliance
- Patient Intake and Registration
- Verification of Benefits
- Virtual Care Coordination
- Medical Terminologies
- Appointment Scheduling
- CRM management
- File organization
- Issue research
- Problem-solving
- Task prioritization
- Data confidentiality
Languages
English
Timeline
Medical Virtual Assistant
Camran Nezhat Institute
07.2024 - 09.2025
Poll Clerk
Commission on Elections
11.2023 - 11.2023
Dialysis Nurse
Nephrology Center of Fairview
11.2012 - 06.2014
Intravenous Therapy Nurse
Bernardino General Hospital 1
07.2010 - 11.2011
Medical Records Officer
Bernardino General Hospital 1
05.2010 - 06.2010
Bachelor of Science in Nursing -
Our Lady of Fatima University
Master of Arts - Public Administration
Our Lady of Fatima University
TRAINING / COURSES
- Medical Virtual Training Course
- Insurance Verification
- Phone Handling
- Medical VA : Telemedicine
- Prior Authorization
- Medical Billing
- Medical Scribing
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