DANA KRISTINE PANGAN - YBAÑEZ
Quezon City,NCR
Summary
Registered Nurse with a strong clinical background and HIPAA certification, trained in medical virtual assistance and healthcare administrative support. Experienced in using EHR platforms such as Practice Fusion and Simple Practice through hands-on training. Brings prior bedside nursing experience combined with up-to-date skills in virtual care coordination, medical documentation, and patient communication. Well-suited for remote roles requiring both medical knowledge and proficiency in digital healthcare tools.
Overview
15
15
years of professional experience
Work History
Medical Virtual Assistant
Camran Nezhat Institute
Redwood City, CA
07.2024 - 09.2025
- Assited in scheduling processes to optimize time management across multiple cases surgery needs.
- Coordinated communication between teams to ensure project alignment and timely updates.
- Developed and maintained organized filing systems for improved document retrieval and management.
- Assisted in insurance inquiries and filing gap exception requests.
- Monitored emails, organized inbox, and prioritized messages for client needs.
- Conferred with patients by telephone, chat or email to provide information.
Poll Clerk
Commission on Elections
11.2023 - 11.2023
- Assigned at the Emergency Accessible Polling Places (EAPP) intended for people with disabilities, senior citizens, pregnant, and for people with special care.
- Securing confidentiality of completed ballots.
Dialysis Nurse
Nephrology Center of Fairview
11.2012 - 06.2014
- Providing dialysis treatment for patients with Chronic Kidney Disease / End-Stage Renal Disease.
- Special care for patients with other existing co-morbidities.
- Managing patient's schedule for their dialysis treatment.
- Handling referral to the Dialysis Center's in house Physician and for emergency referral in the hospitals.
Intravenous Therapy Nurse
Bernardino General Hospital 1
07.2010 - 11.2011
- Assigned in Medical-Surgical Ward.
- Receiving endorsements of post-op patients.
- IV Cannulation in different age, gender, and medical cases.
- Monitoring of patient under intravenous therapy.
- Monitor and records patient's intake and output accurately.
- Keeping the Doctor's orders up-to-date prior endorsements.
- Referrals for shifting / modification of intravenous fluids.
- Recording number of patients under different intravenous fluids.
- Assisting in administration of chemotherapy drugs.
Medical Records Officer
Bernardino General Hospital 1
05.2010 - 06.2010
- Managing Patient Records.
- Data Entry and Retrieval.
- Ensuring compliance and legal requirements.
- Requiring completion of documentation of the assigned healthcare staff.
- Report preparation for statistics and for record archiving.
Education
Bachelor of Science in Nursing -
Our Lady of Fatima University
10.2007
Master of Arts - Public Administration
Our Lady of Fatima University
Quezon City10-2022
Skills
- EHR Navigation
- HIPAA Compliance
- Patient Intake and Registration
- Verification of Benefits
- Virtual Care Coordination
- Medical Terminologies
- Appointment Scheduling
- CRM management
- File organization
- Issue research
- Problem-solving
- Task prioritization
- Data confidentiality
Languages
English
Timeline
Medical Virtual Assistant
Camran Nezhat Institute
07.2024 - 09.2025
Poll Clerk
Commission on Elections
11.2023 - 11.2023
Dialysis Nurse
Nephrology Center of Fairview
11.2012 - 06.2014
Intravenous Therapy Nurse
Bernardino General Hospital 1
07.2010 - 11.2011
Medical Records Officer
Bernardino General Hospital 1
05.2010 - 06.2010
Bachelor of Science in Nursing -
Our Lady of Fatima University
Master of Arts - Public Administration
Our Lady of Fatima University
TRAINING / COURSES
- Medical Virtual Training Course
- Insurance Verification
- Phone Handling
- Medical VA : Telemedicine
- Prior Authorization
- Medical Billing
- Medical Scribing